- Mass Markets (Garden City, GA)
- … Technical Support Representative to provide first-level support for technical issues in our contact center . You will assist customers with ... High school Diploma/GED + 1-2 years of technical support or IT helpdesk experience in a contact center . + Strong knowledge of operating systems,… more
- Zoom (Atlanta, GA)
- …experience + Troubleshooting and resolving technical issues related to contact center solutions + Providing training and support to end users on ... and customer needs + Collaborating with stakeholders to gather requirements and provide technical expertise for contact center projects + Optimizing … more
- Mass Markets (Savannah, GA)
- …customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME)...role, you handle inbound and outbound calls, helping to support customer service, technical support ,… more
- Amazon (Atlanta, GA)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... community and product teams. Act as primary point of contact for urgent customer issues in your technical...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
- Mass Markets (Pembroke, GA)
- …customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... the industry. We are seeking a motivated and results-driven Contact Center Sales Agent to join our...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
- Mass Markets (Savannah, GA)
- …ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer sales interactions. It ... trusted partner in the industry. We're hiring entry-level Call Center Representatives to support a variety of...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (GA)
- …as a trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. This role requires you to ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Pearl Interactive Network (Atlanta, GA)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,... Agent** is responsible for answering inbound calls to support hurricane disaster relief needs. **Operation Hours:** 8 am… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference ... call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to… more
- Mass Markets (Savannah, GA)
- …customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... POSITION OVERVIEW INBOUND TECHNICAL SUPPORT OPENINGS As a ...entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in… more