- Iron Mountain (Atlanta, GA)
- …unique contributions? If so, let's start the conversation. Iron Mountain is seeking a motivated ** Customer Care Team Lead ** to join our ** Customer ... distribute productivity reports to manage work distribution and ensure all customer follow-ups and account profiles are maintained accurately. + **Collaborate for… more
- The Hertz Corporation (Atlanta, GA)
- …Hertz, Dollar, and Thrifty brands._ _Reporting to the Director of Operations, North America Customer Care , you will lead efforts to deliver exceptional ... and operationally strong leader managing our Service Recovery function for North America Customer Care . As the Manager of Service Recovery, you will ensure… more
- UGI Corporation (Jonesboro, GA)
- …Experience Team Lead demonstrates strong peer leadership skills and exceptional customer care when interacting directly with potential, new and existing ... Customer Experience Lead Location: Jonesboro, GA,... are listed below. Key Characteristics: + Exceptional communication, customer care and system utilization skills; works… more
- ManpowerGroup (Alpharetta, GA)
- Our client, a dynamic leader in customer engagement, is seeking a Customer Experience Planner and Operations Lead to join their team. As a Customer ... approach, which will align successfully in the organization. **Job Title:** Customer Experience Planner and Operations Lead **Location:** Alpharetta, GA… more
- PNC (Atlanta, GA)
- …opportunity to contribute to the company's success. As a Business Analytics Lead within PNC's Marketing and Corporate Communications organization, you will be based ... entails working with Marketing Strategy to design PNC's one-to-one customer decisioning approach to be built in Pega ...ideal candidate has experience as a Pega Senior or Lead Decision Architect in Pega CDH 8 or higher.… more
- The Hertz Corporation (Atlanta, GA)
- …and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that ... sits at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations. **What makes this role… more
- MSC Industrial Supply Co. (Atlanta, GA)
- …contact center environment using various inbound interaction types, the Senior Customer Care Omnichannel Representative must exceptional individual performance ... and be able to lead others. Also acts as a peer leader and...of required MSC process and applications relevant to the Customer Care Omnichannel role. + Provides exceptional… more
- PulteGroup (Alpharetta, GA)
- …+ Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator. + Manage trades to completion of service ... tasks (eg, adjustments, repairs), as requested. + Establish and maintain positive customer relationships. + Responsible for the build quality confirmation of the… more
- Cardinal Health (Atlanta, GA)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who is ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer...customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- Dentsply Sirona (Braselton, GA)
- …and www.dentsplysirona.com for more information. Job Summary: Under general supervision, the Customer Care Specialist is responsible for processing orders via ... fax, or EDI), as well as handling and resolving customer complaints, and servicing requests or inquiries in a...investigation for potentially serious complaints. + Processes literature and lead requests as received from customers or field force… more
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