- Travelers Insurance Company (Atlanta, GA)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Coinbase (Atlanta, GA)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more
- Intuit (Atlanta, GA)
- …a dynamic team at the intersection of learning innovation, product leadership, and customer experience , focused on creating educational experiences that are easy ... priorities.Independently drives the delivery of learning programs to achieve the customer experience strategy. Intuit provides a competitive compensation package… more
- Mass Markets (Savannah, GA)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Coinbase (Atlanta, GA)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service ... and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues...customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be… more
- Mass Markets (Savannah, GA)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... and resolve issues, and recommend new products and services to enhance the customer experience . If you're a patient, empathetic communicator who enjoys helping… more
- Mass Markets (Savannah, GA)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional service, you will… more
- Celestica (Atlanta, GA)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... responsible for troubleshooting and resolving customer technical issues arising for Customers storage and server firmware/ software issues. The role is a technically… more
- Mass Markets (Savannah, GA)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional service, you will… more
- Mass Markets (Savannah, GA)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... country to resolve support issues and ensure a best-in-class customer experience . You will need to be...optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more