- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- WSP USA (Atlanta, GA)
- **This Opportunity** WSP is currently initiating a search for a ** Quality Assurance Specialist (QAS)** . The chosen candidate can sit in **any of our offices in ... the USA** . The Quality Assurance Specialist is responsible for the...in the order entry process to review and identify quality -related items/requirements and verify that customer specific… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Amcor (Valdosta, GA)
- … quality related production problems. + To liaise with production and customer service on quality concerns, held production, Corrective Action/Preventive ... Amcor, visit www.amcor.com | LinkedIn | YouTube **Responsibilities** **PURPOSE:** Our Quality Assurance Technicians provide inspection and support activities in… more
- Southern Company (Atlanta, GA)
- **Job Title** : Quality Control/ Quality Assurance (QC/QA) Transmission Analyst **Reports** **to** : Project Controls Supervisor **Location** : Georgia Power ... standards and regulatory requirements. Furthermore, this individual will implement and maintain quality control and quality assurance processes to ensure… more
- Quality Technology Services, LLC (Fayetteville, GA)
- …do great things. **Who You Are & the Impact You Will Have:** The ** Quality Assurance Sr. Project Manager** (QAM, Data Center Construction), is primarily ... quality programs in alignment with the QTS Quality Assurance Program. The QAM (Data Center...this position is required by law due to federal customer contracts. **Other Key Skills:** + Experience with Procore… more
- Transdev (Norcross, GA)
- Quality Assurance Manager Transdev in Norcross, GA is hiring a Quality Assurance Manager. The Quality Assurance Manager is responsible for ... and feedback from callers regarding transportation services. We are seeking customer service -oriented professionals who are dedicated to safety. Transdev… more
- Mass Markets (Garden City, GA)
- …a globally expanding, industry-leading organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO ... contact center. You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. This is a key… more
- Bank OZK (Alpharetta, GA)
- …with procedures. + Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and attendance to work. + ... exacting deadlines in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate effective organization,… more
- Molina Healthcare (Atlanta, GA)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more