• Customer Service Quality…

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Call Quality Coach - Mandarin

    Humana (Atlanta, GA)
    …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
    Humana (07/15/25)
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  • Quality Assurance Manager

    National Power, LLC (Atlanta, GA)
    …team! Under the general direction of and reporting to the Director of Broadband Service , The Quality Assurance Manager is primarily responsible for ... MVR. + Positive attitude and strong customer service skills required + Strong knowledge of quality assurance methodologies and tools. + Proficient with… more
    National Power, LLC (06/21/25)
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  • Customer Experience Agent I - Sotf - US

    Sysco (Kennesaw, GA)
    …orders where opportunity is present. + Maintains 90% minimum average in customer service and sales area quality assurance reviews. + Has knowledge of ... **Basic Qualifications:** + High school diploma or equivalent + 1 years in a Customer Service function or related skill + Customer centric and Internet savvy… more
    Sysco (07/04/25)
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  • Director of Service Delivery

    Prime Therapeutics (Atlanta, GA)
    …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
    Prime Therapeutics (06/24/25)
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  • Quality Assurance Analyst

    Pearl Interactive Network (Atlanta, GA)
    …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
    Pearl Interactive Network (07/22/25)
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  • Quality Assurance Specialist,…

    TTEC (Atlanta, GA)
    …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
    TTEC (07/10/25)
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  • Quality Assurance Tech. - N2 (6:45pm…

    Berry Global (Valdosta, GA)
    … quality related production problems. + To liaise with production and customer service on quality concerns, held production, Corrective Action/Preventive ... Amcor, visit www.amcor.com | LinkedIn | YouTube **Responsibilities** **PURPOSE:** Our Quality Assurance Technicians provide inspection and support activities in… more
    Berry Global (07/22/25)
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  • Quality Assurance Analyst - Accident…

    AIG (Atlanta, GA)
    …The Accident & Health (A&H) division of General Insurance is now hiring a Quality Assurance Specialist. This critical role supports to the A&H UW Operations ... workflow for internal and external customers and provides exceptional customer service for a range of stakeholders....team members + Lead the establishment and improvement of quality assurance guidelines and procedures + Perform… more
    AIG (07/25/25)
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  • Manager, Quality Assurance Engineer…

    Deloitte (Atlanta, GA)
    …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
    Deloitte (05/22/25)
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