- White Cap (Norcross, GA)
- …**Major Tasks, Responsibilities and Key Accountabilities** + Defines and executes the enterprise Customer Experience ( CX ) vision in alignment with White ... **Job Summary** Responsible for leading the strategy, execution, and measurement of customer experience initiatives across White Cap. This role focuses on… more
- Coinbase (Atlanta, GA)
- …business needs into analytics solutions that drive measurable improvements in customer experience , operational efficiency, and compliance effectiveness. * ... data-driven insights that power our global Consumer and Compliance CX functions. As Director of CX...all levels of the organization. *Nice to haves:* * Experience in customer support, compliance, or operations… more
- Concentrix (Atlanta, GA)
- …game for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the ... Job Title: Executive Director - Business Development Job Description Our Business Development...sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO… more
- Mass Markets (GA)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... target organizations. + Sales Presentations:Present and sell a range of customer experience measurement services, including mystery shopping, contact center… more
- Kyndryl (Atlanta, GA)
- …contact center transformations. + Guide cross-functional consultants to design and implement customer experience ( CX ) transformation strategies. + Drive ... The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation... in sales, consulting, services or transformation roles within CX , BPO, or CCaaS domains. + Proven track record… more
- Sumitomo Pharma (Atlanta, GA)
- …and scaling new digital marketing initiatives. + Skilled in insights-driven CRM and customer experience ( CX ) best practices to optimize omnichannel campaign ... dynamic, highly motivated, and experienced individual for the position of **Associate Director ** **,** **Consumer Marketing** . This person will help develop the… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... a benefits team **Minimum Requirements:** + Bachelor's degree or equivalent experience in business administration, healthcare, human resources or a related field,… more
- White Cap (Atlanta, GA)
- …Cap's omnichannel product operating model, ensuring a seamless and integrated customer experience across digital and physical touchpoints. Drives innovation, ... model that aligns with business objectives and delivers a consistent customer experience . Leads cross-functional product teams, fostering collaboration across… more
- The Hertz Corporation (Atlanta, GA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... In this role, you will serve as the primary CX partner to cross-functional leaders in Customer ...is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex… more
- The Hertz Corporation (Atlanta, GA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery**...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more