- Acuity Brands (Decatur, GA)
- …backgrounds, and organizational levels - Ability to collect and summarize voice -of- customer and market research data into actionable insights . - Basic ... an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase.... **Job Summary** We are seeking a Product Portfolio Manager to join our Luminaires team. This role supports… more
- Acuity Brands (Atlanta, GA)
- …initiatives. 20% + ** Customer Relationship & Partnership Development:** Act as the voice of the customer within the organization. Escalate pain points and ... management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver… more
- Home Depot (Atlanta, GA)
- …concepts: IVR, workforce management and scheduling, contact quality assurance and analytics, voice of the customer , customer relationship management ... **Position Purpose:** The Senior Manager , Strategy & Analytics is responsible for developing...store operations, IT, and finance; provides supporting analytics and insights for all initiatives as well as operational business… more
- Henkel (Atlanta, GA)
- Senior Key Account Manager - Retail Field Sales Team Lead **_About_** **_this_** **_position_** At Henkel, you'll be part of an organization that's shaping the ... merchandising execution teams to bring in-store strategies to life, enhancing customer experience and product visibility. From designing field strategy to executing… more
- Home Depot (Atlanta, GA)
- …Responsibilities:** + 35% Build Relationships- Collaborate with Business product management, Vendors, Voice of the Customer , and IT engineering and operations ... business, call centers, and product vendors to quickly identify and resolve customer experience issues. Primary role functions: + Monitor the eCommerce site 24/7,… more
- Liberty Utilities (Columbus, GA)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Oracle (Atlanta, GA)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you...topics into compelling, audience-appropriate narratives. * Ensure consistency in voice , tone, and brand across all customer -… more
- Saia, Inc (Duluth, GA)
- …detailed reports and dashboards using advanced data visualization tools. + Directs voice of the customer data collection, analysis, and vendor relationships. ... Designs and implements new reporting capabilities, delivering targeted analyses and insights for functional partners. **Major Tasks and Responsibilities** + Partners… more
- Intuit (Atlanta, GA)
- …customers achieve maximum value from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you will lead a large-scale ... and create promoters across both groups. + Champion the voice of the customer internally and ensure... of the customer internally and ensure customer feedback is translated into actionable insights … more
- Coinbase (Atlanta, GA)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
