- Bank OZK (Alpharetta, GA)
- …more about Bank OZK benefits (https://careers.ozk.com/benefits) . Job Purpose & Scope The Quality Assurance (QA) Manager is responsible for developing, ... experience; required. + Minimum of three (3) years of work experience quality assurance within a call center environment, preferably in the banking… more
- Mass Markets (Garden City, GA)
- …of a globally expanding, industry-leading organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in ... fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We… more
- State of Georgia (Fulton County, GA)
- …and Qualifications The Quality Assurance Trainer will report to the Quality Assurance & Training Manager under general supervision ensuring training ... Quality Assurance Trainer - Toll Operations... Quality Assurance Trainer - Toll Operations - EXTENDED Georgia...trainer must demonstrate the ability and knowledge to perform call quality monitoring. 2. The trainer must… more
- Mass Markets (Garden City, GA)
- … center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve ... organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting +… more
- Mass Markets (Savannah, GA)
- … center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve ... business services companies in the USA, with a strong call center footprint and operations that extend across multiple...clearly and effectively. + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting. +… more
- Mass Markets (Savannah, GA)
- … center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to ... business services companies in the USA, with a strong call center footprint and operations that extend across multiple...QA, Training, IT, and Recruiting. + Implement and audit quality assurance strategies to maintain service excellence.… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …GMP/GDP quality standards. This role will provide specialized Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... The Senior Manager , Global Product Quality - Biologics...you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are… more
- CBRE (Atlanta, GA)
- Quality & Compliance Manager Job ID...will be responsible for supervising the team that supports quality assurance and quality control ... for the category to include participation in daily on call supervisor rotation; field escalations from other categories as...problems. + Leadership skills to motivate team impact on quality , efficiency, and effectiveness of the job discipline and… more
- US Marine Corps (Albany, GA)
- …to generate and evaluate alternatives. Develops and provides professional improvement/ quality assurance by implementing or maintaining performance improvement ... Responsibilities What to Expect: Serves as the Clinical Program Manager for the Substance Abuse Counseling Center (SACC), Marine...and quality assurance processes including maintaining program accreditation. Screens, assesses and… more
- CenterWell (Atlanta, GA)
- …part of our caring community and help us put health first** The Care Delivery Call Quality Professional works within the PCO Growth and Retention group. The Care ... Delivery Call Quality Professional will be responsible for... Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions,… more