- Cognizant (Atlanta, GA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- CAI (Atlanta, GA)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …requirements, policies, procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major ... to Knowledge Base (KB) content. + Provides data to support SD staff coaching opportunities. + Reviews knowledge articles...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more
- Robert Half Technology (Roswell, GA)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role ... and maintain software applications across various platforms. * Deliver excellent customer service by responding promptly to help desk inquiries. * Document… more
- BAE Systems (Savannah, GA)
- …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- BAE Systems (Atlanta, GA)
- …that enable our customers to achieve their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing exceptional IT ... and customer satisfaction. As a Principal Tier 2 Remote Support Analyst , you'll provide Tier 2 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- TEKsystems (Sandy Springs, GA)
- …, Support , Customer service , Active directory, Windows, Help desk support , Vpn, Troubleshooting, helpdesk troubleshooting Top Skills Details Help ... desk ,Phone support , Support ,Customer service ,Active directory,Windows,Help desk support ,Vpn,Troubleshooting Additional Skills & Qualifications… more
- Insight Global (Atlanta, GA)
- … Support technical projects and service operations, collaborating with the Service Desk , NOC, and other teams to implement business initiatives. * ... Global is seeking a proactive and technically skilled Desktop Analyst to provide comprehensive end-user support and...troubleshooting and problem analysis * Previous experience in customer service role/client facing role * Tech Support … more
- Fiserv (GA)
- …on a global scale, come make a difference at Fiserv. **Job Title** Production Support Analyst **About your role:** You will be a technology professional, adding ... lifecycle stages. You will not only work on production support activities like incidents, change, problem management but also...incidents, change and problem management and ticketing tools like Service Now, Remedy, CA Service Desk… more