- Nutanix (Atlanta, GA)
- …with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion ... desired outcomes. **What You Will Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid-senior level… more
- MongoDB (Atlanta, GA)
- …Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. As a Staff Technical Program Manager at MongoDB, you will drive the ... for** + 10+ years in an engineering organization leading large-scale, cross-functional technical programs, including 5+ years of direct experience with security,… more
- Nelnet (Atlanta, GA)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... with internal stakeholders to empower internal teams and client technical staff .** **Oversee technical aspects...** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer … more
- The Hertz Corporation (Atlanta, GA)
- …the mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance. This is a high-impact, strategic role ... and at scale. + Collaborate with UX researchers and customer support teams to deeply understand customer ...Experience balancing innovation and delivery in environments with technical debt or legacy dependencies. + Strong analytical skills… more
- The Hertz Corporation (Atlanta, GA)
- …performance (eg latency, up time). What We're Looking For: + 8+ years of technical product experience , leading the end-to-end product lifecycle + Experience ... discuss, and challenge architectural concepts, tradeoffs, and new opportunities with technical team members. + Experience working in agile environments… more
- Intuit (Atlanta, GA)
- **Overview** Intuit is seeking a passionate, experienced and highly skilled Staff Experience Service Strategy Leader to play a pivotal role in Customer ... IES customers. This is a unique opportunity to leverage customer experience as a strategic advantage, ensuring...industry. + Educational Background: A Bachelor's degree in Business, Technical , or Science disciplines is required. An MBA or… more
- Ricoh Americas Corporation (Duluth, GA)
- …Details** Compensation Range $115,000 - $125,000 per Year **Senior Manager I, Technical Customer Support.** **Strategy & Planning** POSITION PROFILE Responsible ... Experience , and Certifications) + BS in Electronics, Mechanics, Engineering, or equivalent technical service operations experience . + 5 or more years' … more
- Amazon (Atlanta, GA)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our...the AWS cloud. Basic Qualifications - 5+ years of technical product or program management experience -… more
- Chick-fil-A (Atlanta, GA)
- …levels + Experience in driving teams and management to decisions + Experience with technical systems, data structures and languages + Ability to effectively ... manage vendors + Cybersecurity principles + Experience leading significant technical initiative and programs + Knowledge and/or experience with development… more
- Mass Markets (GA)
- …and customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... A strong customer service background is necessary to provide world-class customer experience . You will interact with hundreds of customers each week… more