- Mass Markets (Garden City, GA)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- State of Georgia (Laurens County, GA)
- CSC Supervisor 3 - Hazlehurst (CDL Center ) Georgia - Laurens - Dublin (https://ga.referrals.selectminds.com/jobs/66195/other-jobs-matching/location-only) ... Share this Job Sign Up for Job Alerts CSC Supervisor 3 - Hazlehurst (CDL Center ) Duties...team members in a customer service environment with high-volume contact with the general public. * Analytical skills and… more
- State of Georgia (Laurens County, GA)
- CSC Supervisor 1- Hazlehurst (CDL Center ) Georgia - Laurens - Dublin (https://ga.referrals.selectminds.com/jobs/63592/other-jobs-matching/location-only) ... Share this Job Sign Up for Job Alerts CSC Supervisor 1 - Hazlehurst (CDL Center ) Duties...team members in a customer service environment with high-volume contact with the general public. * Analytical skills and… more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Garden City, GA)
- …+ Minimum 3 years of experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. + Proficiency in ... in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering... contact center tools, CRM systems, and reporting... contact center tools, CRM systems, and reporting platforms. + Ability… more
- Pearl Interactive Network (Atlanta, GA)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor ** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- ABF Freight (Atlanta, GA)
- …a career. DC Support Supervisors are primarily responsible to fill vacant supervisor positions at Distribution Centers and Service Centers through the ABF system, ... by the Manager of Relief Supervision. The DC Support Supervisor is also responsible for ensuring all DC and...is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards,… more
- State of Georgia (GA)
- Marketing Specialist Supervisor - Georgia Grown Resource Center Manager Georgia ... implement technical assistance, training, and resource programs. 2. Manages the center 's budget and oversees performance reporting. 3. Build partnerships with… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
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