• Tier 2 Service Desk…

    Insight Global (Dunwoody, GA)
    Job Description The Level 2 Service Desk Analyst provides advanced technical support to end-users by troubleshooting and resolving complex hardware, ... Skills and Requirements - 2 + years of experience in a Service Desk or technical support role. - Strong knowledge of Windows AND macOS operating… more
    Insight Global (10/03/25)
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  • Bilingual Tier 1 Service Desk…

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    **What is the position?** The Bilingual Tier 1 Service Desk ...need?** + High school diploma or GED. + Customer Service experience - 2 or more years ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
    ASM Research, An Accenture Federal Services Company (08/28/25)
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  • SQL Developer / Tier 3 Support

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    …within a timely manner. Your responsibilities will include communicating with team members and Tier 2 support desk agents to address reported issues, running ... a timely manner - Communicate with team members and Tier 2 support desk agents...into terms understandable to non-technical employees. + Strong customer service skills. + Experience with Salesforce a plus **Compensation… more
    ASM Research, An Accenture Federal Services Company (10/02/25)
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  • Tier 1 Support Technician (Mon-Fri 8-5 EST)

    Insight Global (Atlanta, GA)
    …Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 2 + years of service desk experience ... Job Description Insight Global is looking for a Service Desk Technician to join a team in Atlanta, GA supporting one of the world's most notable luxury retail… more
    Insight Global (09/23/25)
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  • Manager, End User Computing

    Aveanna Healthcare (Atlanta, GA)
    …previous experience managing a team. At least 3 years previous technical support experience, providing 1st tier Service Desk or 2nd tier IT Support in a ... position will also be responsible for managing the outsourced tier 1 Service Desk team...efficiently. Essential Job Functions Lead a team that delivers tier 2 technical assistance and support related… more
    Aveanna Healthcare (07/18/25)
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  • Clinical Solutions Service Specialist II

    Aveanna Healthcare (Atlanta, GA)
    …and associated hardware. . Troubleshoot and resolve or escalate issues. . Respond to Tier 2 level tickets via email and phone. . Collaborate with the ... Clinical Solutions implementation team ( Tier 3). . Work within Service Level...changes. . Contribute to the knowledge base. Requirements: . 2 + years in a help desk environment… more
    Aveanna Healthcare (09/18/25)
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  • AIX Administrator

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    …environment. + Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + ... of the server environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the… more
    ASM Research, An Accenture Federal Services Company (08/22/25)
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