- Insight Global (Atlanta, GA)
- Job Description Insight Global is looking for a Tier I/ II Desktop Support Team to act as the first line of defense for all IT tickets and engaging in ... * Excellent Communications / Customer Service Skills * Prior experience in a Desktop Support /Helpdesk role * Experience with Financial Services/Insurance more
- Emory Healthcare/Emory University (Atlanta, GA)
- …to ensure equipment functions properly on the enterprise's networks. + Provides client-side network support and escalates to Tier 3 support as needed. + ... advise customers on software and hardware purchases and upgrades and to support customer cost-cutting initiatives. + Manages computer equipment inventory to maintain… more
- Robert Half Technology (Peachtree City, GA)
- …software, and network systems, ensuring optimal system performance. * Deliver both desktop and remote support for Windows operating systems, Office365 ... We are looking for a detail-oriented Help Desk Analyst II to join our team. In this long-term contract...field, or equivalent relevant experience. * Proven experience providing Tier 2 IT support with hands-on troubleshooting… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support ...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge… more
- General Dynamics Information Technology (Savannah, GA)
- …Active Directory Services, DHCP, DNS, and Group Policy Objects (GPO). + Provide Tier 2/3 support , diagnosing and resolving complex issues within the virtual ... and intelligence projects. Join GDIT as a **Senior Virtual Desktop Infrastructure (VDI) Administrator** for a career where your...determined by the Program Manager is required prior to support on contract + IAT II 8570/8140… more
- Morehouse School Of Medicine (Atlanta, GA)
- …or related field. + Experience: Minimum of 4-6 years of progressive desktop support experience, including Tier II / III support , and preferably ... Job Duties Description of Job Duty Key Responsibilities + Provide Tier III support for escalated helpdesk tickets, resolving complex hardware, software, and… more
- Robert Half Technology (Atlanta, GA)
- …mentoring entry level staff, and working in hybrid/onsite settings. Responsibilities: Resolve Tier II /III technical issues across Windows, macOS, and mobile ... experienced Help Desk Analyst III to provide advanced technical support for end users in a large enterprise environment....mentoring and training to Help Desk Analysts I & II . Requirements 4+ years in Help Desk / IT… more
- M. C. Dean (Atlanta, GA)
- …+ Resolve complex system issues for physical security systems and networks + Provide Tier 3 support to the system administration team + Programming and ... and analyze all interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical Specialists +… more
- M. C. Dean (Atlanta, GA)
- …+ Resolve complex system issues for physical security systems and networks + Provide Tier 3 support to the system administration team + Programming and ... analyze all interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical Specialists Using… more