- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical ... support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- Robert Half Technology (Atlanta, GA)
- …This is a contract-to-permanent, onsite role based in the Metro Atlanta area. The Help Desk II Technician supports escalated user issues that require ... and intermediate networking problems. The position works closely with Tier III, Desktop, and Systems teams to ensure timely...high-quality service. Requirements 2-3+ years of IT support or help desk experience Strong experience with Windows… more
- Aveanna Healthcare (Atlanta, GA)
- …regulatory changes. . Contribute to the knowledge base. Requirements: . 2+ years in a help desk environment or equivalent experience . 3+ years with EMR systems ... Clinical Solutions Service Specialist II ApplyRefer a FriendBack Job Details Requisition #:...Troubleshoot and resolve or escalate issues. . Respond to Tier 2 level tickets via email and phone. .… more