- Synchrony (Alpharetta, GA)
- Job Description: **Role Summary/Purpose:** The VP , Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's ... performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP...ensuring swift and successful rollouts. + Develop a transformational legal recovery strategy vision and… more
- Elevance Health (Atlanta, GA)
- **Staff Vice President , Global Business Resilience** **Location** May be located in any Elevance Health PulsePoint office preferably in Indianapolis, IN, ... role shifts beyond traditional continuity planning to embed resilience into strategy , culture, and operations. Primary duties include driving enterprise resilience… more
- The Hertz Corporation (Atlanta, GA)
- …our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery ... play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection...performance - both cost and revenue impact 2. Service Recovery Transformation - Turning Problem Recovery into… more
- The Hertz Corporation (Atlanta, GA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer ... role** . You will operate at a strategic level, often interfacing with VP - and Director-level leaders, while also engaging directly with frontline leadership to… more
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