• VP , Recovery Legal…

    Synchrony (Alpharetta, GA)
    Job Description: **Role Summary/Purpose:** The VP , Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's ... performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP...ensuring swift and successful rollouts. + Develop a transformational legal recovery strategy vision and… more
    Synchrony (11/19/25)
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  • Customer Care Manager, Service Recovery

    The Hertz Corporation (Atlanta, GA)
    …and retention_ _You will be the critical link between our Customer Experience strategy and frontline recovery execution. Your mission: elevate recovery ... and Team Development** + Work closely with the Director of Operations and the VP of Customer Experience to align recovery efforts with organizational CX goals.… more
    The Hertz Corporation (12/08/25)
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  • Sr Dir Customer Care & Service Recovery

    The Hertz Corporation (Atlanta, GA)
    …our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery ... play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection...performance - both cost and revenue impact 2. Service Recovery Transformation - Turning Problem Recovery into… more
    The Hertz Corporation (10/23/25)
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  • Manager Customer Experience

    The Hertz Corporation (Atlanta, GA)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer ... role** . You will operate at a strategic level, often interfacing with VP - and Director-level leaders, while also engaging directly with frontline leadership to… more
    The Hertz Corporation (11/21/25)
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