- Insight Global (Kahului, HI)
- Job Description The Bilingual Case Management Analyst is responsible for executing critical components of the Case Management process: quality ... settlement. As the lawsuit reaches new milestones, the Analyst will contribute to one of the phases of the case management process. Success in this role is… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …+ Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a ... standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and...data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming… more