- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Hawaiian Electric (Honolulu, HI)
- …unique or complex customer or business issues and provides resolution. Serves as a subject matter expert for assigned areas and associated processes, ... Supervisor , Customer Assistance Center - Oahu,...highly encouraged. BRIEF POSTING DESCRIPTION: The P CH CUSTOMER CONTACT CENTER Department of the P CUSTOMER… more
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