- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Evolent (Honolulu, HI)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- US Marine Corps (Kaneohe, HI)
- …goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor , or proper point of contact for help when problems arise. Adheres ... positively in a friendly manner. Acknowledges customers, smiles and makes eye contact . Asks questions to determine, verify and solve problems. Checks for… more
- Alaka'ina Foundation Family of Companies (Kauai County, HI)
- …+ Prepare and submit status reports and technical briefs, as required, to supervisor , senior management, and customers. + Usage of cryptographic log-on methods ... and working within Configuration-Managed Environments + Provide technical expertise at supervisor and management meetings, which may include necessary planning and… more
- Amentum (Waimea, HI)
- …+ Prepare and submit status reports, and technical briefs, as required, to supervisor , senior management, and customers. + Red Hat Enterprise Linux system ... and working within Configuration-Managed Environments + Provide technical expertise at supervisor and management meetings, which may include necessary planning and… more
- Cardinal Health (Honolulu, HI)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED or… more
- Cardinal Health (Honolulu, HI)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more
- Cardinal Health (Honolulu, HI)
- …on standard work; receives detailed instruction on new assignments * Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... * Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** * Minimum high school diploma or… more
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