- Zoom (New York, NY)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- JPMorgan Chase (New York, NY)
- Step into the role of Consumer Bank Marketing Retention Lead , where your expertise will drive innovative strategies to deepen customer loyalty and reduce ... retention campaigns and leveraging data-driven insights. As the Consumer Bank Marketing Retention Lead Vice President within the Consumer Bank, you will… more
- Dow Jones (New York, NY)
- …which include Barron's and MarketWatch. Reporting to our Senior Director, Retention , you will lead subscriber cohort insights/analysis, forecasting/budgeting and ... partnership with the data science team, to develop new retention strategies as well as optimize existing customer...and introductory offers, with the goal of driving long-term retention . + Lead all retention … more
- Dow Jones (New York, NY)
- … Manager to support the goals of lowering subscription churn and improving customer retention across The Wall Street Journal, Barron's, and MarketWatch brands. ... data insights to develop and execute end-to-end strategy and tactics for subscriber retention . + Collaborate with the Customer Service team to provide proactive… more
- Oracle (New York, NY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (New York, NY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- ServiceNow, Inc. (New York, NY)
- …Major Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... This role will have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI) Major Area committed to… more
- British Swim School (New York, NY)
- …schedules and time-off requests * Develop and implement action plans to improve customer retention , revenue, and staff performance * Conduct staff training, ... Aquatics Lead /Full Time/Manhattan Full Time * New York Benefits:...directly with customers to resolve issues and improve the customer experience * Regular site visits and ongoing staff… more
- Ricoh Americas Corporation (New York, NY)
- …of a specialized 1-to-3-person site, fostering employee growth and providing unparalleled customer service. Reporting directly to our Account Manager, you will play ... relations matters with warmth and professionalism. **Roles and Responsibilities:** + Lead the strategic direction of the site, aligning operations with… more
- Citigroup (New York, NY)
- **Overview of Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
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