- Safran (Grand Prairie, TX)
- Customer Support Manager **Job details** **General information** **Entity** Safran is an international high-technology group, operating in the aviation ... / Job profile** Sales / marketing - Sales **Job title** Customer Support Manager **Employment type** Permanent **Professional category** Professional,… more
- Textron (Fort Worth, TX)
- …the future of aviation through specialized engineering\. And we want you\. **Commercial Account Manager - Customer Support & Services** This is an individual ... **Commercial Account Manager ** **Description** We're more than aviation experts, we're...per the contract\. * Collaborate with Bell cross\-functional teams \( Customer Support Engineering, Product Support … more
- Caterpillar, Inc. (Irving, TX)
- …with the process team to provide end-user training + Collaborate with the Digital Customer Support Manager to establish robust IT Service Management ... + Familiarity with CRM adoption strategies, data quality standards, and customer experience best practices. + Agile/Scrum experience with system enhancement delivery… more
- Hilton (Dallas, TX)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer… more
- Wolters Kluwer (Dallas, TX)
- …tools (reports, case studies, client references, etc.) to win and maintain customer support + Manage and nurture relationships with key decision-makers ... the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support , Enterprise Support , Research & Analytics,… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... Feedback Analysis & Actionability Expertise in collecting, analyzing, and leveraging customer feedback, survey data, and support trends to drive meaningful… more
- PennyMac (Carrollton, TX)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager ...end to end cycle times or improve quality + Support , recommend and implement technology initiatives + Track, measure,… more
- Michaels (Dfw, TX)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - DFW-BURLESON, TX Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Proofpoint (Dallas, TX)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer facing role with exposure… more
- Packing Corp of America (Dallas, TX)
- …for performance and environmental responsibility. People * Customers * Trust The Customer Service Manager is responsible for directing and coordinating the ... ensure that the customers' needs are exceeded. PRINCIPLE ACCOUNTABILITIES: Provide ongoing support and direction to Customer Service Representatives to ensure… more
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