- Coinbase (Boise, ID)
- …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on...hands-on experience driving support strategy. * Proven ability to lead cross-functional programs with product, CX , and… more
- Coinbase (Boise, ID)
- …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience,...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- Coinbase (Boise, ID)
- …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Coinbase (Boise, ID)
- …As the leader of the analytics engineering team, you're going to: * *Build and lead the team: *Hire, mentor, and grow a team of analytics engineers who will work ... closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling initiatives: *Architect our core data models. Provide… more
- Coinbase (Boise, ID)
- …managing large-scale, cross-functional product development efforts. Our mission is to lead complex, strategic initiatives to accelerate and improve product execution ... internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives *… more
- Coinbase (Boise, ID)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... globally. We are looking for an experienced data science leader to build and lead a team that will revolutionize how Coinbase delivers customer service. This role… more
- Mass Markets (ID)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... selling skills, exceptional active listening abilities, and a strong blend of lead generation, business acumen, and creativity. Frequent overnight travel for client… more
- Concentrix (Boise, ID)
- …**Concentrix** is, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, ... powerful data, and strong tech to accelerate CX transformation at scale. **Performance Marketing Group overview** Concentrix Performance Marketing Group provides… more
- General Motors (Boise, ID)
- …corporate targets. You will work cross-functionally with our partners in CCA, CX , IT and other functions to accelerate the adoption of data-informed decision-making. ... and business solutions that drive customer lifetime value, optimize consumer experiences, and increase dealer profitability. As a leader...high ROI. Note that this role performs functions of program management but does not sit within a … more
- Sharecare (Boise, ID)
- …content + Balance client needs with Sharecare's goals while maintaining a positive consumer experience + Proactive management of client program performance to ... delivery of service across multiple platforms and products (including email, lead generation, digital display, digital video and integrated programs). By developing… more