- Mass Markets (ID)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Lincoln Financial (Boise, ID)
- …organization in a work from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an assigned team within the Call ... Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement...Lincoln brand. **What you'll be doing** + You will lead a dynamic team in an environment… more
- Mass Markets (ID)
- …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- Humana (Boise, ID)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... Requires cross departmental collaboration, and conducts briefings and area meetings. The Call Quality team engages associates and operational leaders alike to… more
- Kyndryl (Boise, ID)
- …time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
- Cardinal Health (Boise, ID)
- … Lead Coordinator, Individualized Care provides guidance, expertise and problem resolution to call center employees in day to day activities. This role plans, ... the organization's policies and applicable laws. **Responsibilities:** + Monitors team workflow and runs daily call stat...less experienced team members + May have team leader responsibilities but does not formally… more
- Idaho Power Company (Boise, ID)
- …requirements + Processes in customer service, metering, and lines **Preferred:** + Call center operations including supporting technologies **Skills in:** + ... a _Customer Service Leader_ to join our Customer Operations team . It's an exciting time to work for Idaho...energy they depend on. **What does a** **Customer Service Leader ** **do for us?** Provides direct leadership and daily… more
- Fujifilm (Boise, ID)
- …team in the absence of management + Collaborates with peers and other Lead Team members on solving complex issues, developing innovative solutions, and ... **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides...units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units… more
- Trinity Health (Meridian, ID)
- …Saint Alphonsus is seeking a compassionate, dedicated Patient Care Technician to join the team at the Ten Mile Surgery Center in Meridian, Idaho. At the ... Ten Mile Surgery Center , Patient Care Technicians support clinical operations by performing...and patience as an essential member of the healthcare team by answering call lights, greeting patients,… more
- Trinity Health (Boise, ID)
- …System is seeking a Certified Surgical Technologist to join our Ten Mile Surgery Center in Meridian, ID. Certified Surgical Technologists serve as a member of our ... surgical team , respond to patient needs, prepare resources (eg, equipment,...provide safe, quality assistance for surgical procedures. The Surgery Center on Ten Mile is a multi-specialty center… more