- ASM Research, An Accenture Federal Services Company (Boise, ID)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Simplot (Boise, ID)
- …Build relationships and partner with various internal departments such as Marketing, Finance, Customer Service , Quality Assurance , Culinary, Demand ... to agriculture. **Summary** The Sales Intern program for the Simplot Food Service selling organization is an integrated learning opportunity, giving you a broad… more
- Simplot (Boise, ID)
- …Build relationships and partner with various internal departments such as Marketing, Finance, Customer Service , Quality Assurance , Culinary, Demand ... in promoting and driving sales across the entire food service product portfolio with priority emphasis on those product...drive efficiency and strong results. + Work to drive customer acceptance of new product introductions and other innovation… more
- ASM Research, An Accenture Federal Services Company (Boise, ID)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Simplot (Caldwell, ID)
- Quality Assurance Manager - Caldwell, ID The JR Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. ... **Summary** This role will direct and coordinate the Plant Quality Assurance Department to provide the necessary...leadership team. The facility is involved in producing food service french fries and specialty products such as formed… more
- Molina Healthcare (Boise, ID)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- Cardinal Health (Boise, ID)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Johnson Thermal Systems (Caldwell, ID)
- …or related field required; Master's preferred. + 10+ years of progressive experience in Quality Assurance , with at least 5 years in a leadership capacity within ... Control Managers at multiple sites. + Direct oversight of JTS Managers for Quality Assurance and Supplier Quality + Responsible for hiring, performance… more
- CenterWell (Boise, ID)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Johnson Thermal Systems (Caldwell, ID)
- …the design, manufacturing, and field teams by developing and maintaining quality assurance processes, conducting root cause analyses, implementing corrective ... a bridge between Engineering, Manufacturing, Supply Chain, and Field Service to ensure that customer expectations are...quality issues and resolutions. + Partner with Field Service and Engineering to evaluate and resolve field performance… more
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