- Kroger (Meridian, ID)
- …sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the customer first strategy and ... encourage associates to deliver excellent customer service . Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and… more
- Kroger (Garden City, ID)
- …sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the customer first strategy and ... encourage associates to deliver excellent customer service . Role model and demonstrate the company's core values of respect, honesty, integrity, diversity,… more
- ASM Research, An Accenture Federal Services Company (Boise, ID)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Boise, ID)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Boise, ID)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Mass Markets (ID)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- TTEC (Boise, ID)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Deloitte (Boise, ID)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Basic American Foods (Rexburg, ID)
- The Quality Assurance Supervisor is accountable to assist in the development and administration of Food Safety and Quality , and laboratory programs that ... Job Duties/Key Accountabilities + Audit and ensure compliance with customer requirements, FDA regulations and GMPs, HACCP, as well...the storage and rotation of all library samples and quality assurance records, ensuring that they are… more
- Mondelez International (Twin Falls, ID)
- …Know Your Rights: Workplace Discrimination is Illegal **Job Type** Regular Supply Chain Quality Assurance Product Quality , Safety and Compliance At Mondelēz ... + Statistical processes and problem-solving techniques + Working with customers on quality related issues + Working with service -vendors' technical equipment to… more
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