- Coinbase (Boise, ID)
- …and automation, and optimizing customer support interactions to build an effortless experience. As a Senior Analytics Engineer on our team, you will own and ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team… more
- Amazon (Boise, ID)
- …and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are ... to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs...upon as an SME for our products. You'll mentor CX Agents, while working alongside them on customer issues.… more