- Trustmark (Lake Forest, IL)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key ... Accountabilities** + Researches and resolves high volume of complex customer inquiries and escalations, through a strong understanding of business rules, products and procedures. May be involved in retaining clients at risk of terminating. May support several… more
- Proven IT (Tinley Park, IL)
- …* IT Apply Job Type Full-time Description The Tier III Engineer is responsible for server, network, application, and virtual ... This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of the hardware, software and systems that the… more