- NTT DATA North America (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team ... center metrics and goals including those for Availability, Call Handling and Quality Assurance. **Preferred Skills** -Continuous vocational training, college… more
- Ascension Health (Elk Grove Village, IL)
- …**Responsibilities** Lead assigned staff in performing activities or tasks relating to the call center . + Lead or coordinate shift operations of assigned ... lieu of education, if applicable. **Additional Preferences** + Prior call center experience. + Strong communication skills....of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision… more
- CVS Health (IL)
- …to Effectively Communicate **Preferred Qualifications** + Experience working in a call center environment + Medical terminology/insurance experience + Results ... oriented and self-motivated + Experience working remotely + **Education** High School diploma, GED or equivalent experience **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $18.50 - $42.35 This pay… more
- CyrusOne (Wood Dale, IL)
- The Senior Director of Regional Data Center Facility Operations oversees teams throughout the region to ensure proper practices and procedures. The Sr. Director ... 6 + Work with the Vice President of Data Center Operations to assure that environmental issues are handled...resolving issues with fellow co-workers. + As a CyrusOne representative , treats all vendors, contractors, employees with respect and… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Cardinal Health (Springfield, IL)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Cardinal Health (Springfield, IL)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence,… more
- Cardinal Health (Springfield, IL)
- …equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in English and Spanish (able to ... problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible for providing… more
- Robert Half Accountemps (Chicago, IL)
- …changes. Requirements * Proven experience in customer service, preferably in an inbound call center or financial services setting. * Strong communication skills ... are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. In...services. * Provide patient and empathetic assistance, particularly to senior members, ensuring their needs are met with care.… more
- HD Supply (Waukegan, IL)
- …+ Must be able to pass a background/drug test + High-Volume Call - Center Experience preferred **Job Summary** Provide customer service by responding ... Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. + None. **Work Environment** + Located in a comfortable… more