• Sr. Delivery Consultant - Connect, Amazon Connect…

    Amazon (Chicago, IL)
    …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact… more
    Amazon (05/14/25)
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  • Agent Recruiter - US Based Remote

    Anywhere Real Estate (Chicago, IL)
    ** Agent Recruiter** **Real Life. Real Connections.** **What you'll do:** You're a talent scout, energetically searching the real estate landscape to connect with ... You. **Who you are:** + Phone friendly, enthusiastically reaching out to contact prospective agents throughout the day, getting their attention and igniting their… more
    Anywhere Real Estate (06/04/25)
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  • Customer Experience Agent

    AGI (Naperville, IL)
    …preferred. Education in Supply Chain or Engineering will be an asset. + 3 years contact center experience in technical support or sales. Work experience in a ... **Description** **Position Title: Customer Experience Agent ** **Compensation Range: $26.00/hr - $30.00/hr** **Department: Sales Execution** **Location: Naperville,… more
    AGI (04/04/25)
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  • Personal Lines Retention Agent (Remote)

    HUB International (Des Plaines, IL)
    …and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us ... with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for...any and all users. If you would like to contact us regarding the accessibility of our website or… more
    HUB International (05/06/25)
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  • Airport Warehouse Agent (Cargo)

    Staff Management | SMX (Bensenville, IL)
    …old.Able to Lift 60 pounds., required education: HS Diploma or GED. Recruiting Center : FARO O'Hare-0438, 630 North Access Road, Bensenville, IL 60666. Work Location: ... If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at ###@trueblue.com or ###.… more
    Staff Management | SMX (04/13/25)
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  • Contact Center Supervisor

    Help at Home (Chicago, IL)
    …on serving people and the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for overseeing the daily operations of ... the contact center , ensuring customers are receiving the...etc.). + Monitor key performance indicators (KPIs) to optimize agent performance, including customer satisfaction, first contact … more
    Help at Home (06/03/25)
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  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Springfield, IL)
    …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Client Experience Specialist - Mountain time US…

    Anywhere Real Estate (Chicago, IL)
    …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...and third parties. + Serve as all deal stakeholder's point-of- contact for agents and their clients through closing, which… more
    Anywhere Real Estate (06/04/25)
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  • Real Time Specialist

    Paylocity (Schaumburg, IL)
    …experience. + Minimum of 2-3 years of experience in a workforce management or contact center operations role, with a strong focus on real-time management. Strong ... with various teams. + Proficiency in WFM software (eg, Verint, NICE IEX) and contact center technologies (Five9). + Ability to remain calm and make decisions… more
    Paylocity (03/26/25)
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  • GTM Strategy Sr. Director

    Verint Systems, Inc. (Springfield, IL)
    …and partner channels, as well as having a deep understanding of the contact center market landscape, solutions, technology, competitive analysis, and pricing ... Strategy Sr. Director, you will be responsible for our Agent Copilot Strategy and offers to drive overall business...experience in go-to-market strategy and execution + Experience with agent assistant and IVA solutions and as a practitioner… more
    Verint Systems, Inc. (05/20/25)
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