- The Chicago Lighthouse (Chicago, IL)
- **Medical Contact Center Agent (Bilingual English/Spanish)** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** ... **Job Category** Customer Service **Job Description** **STATEMENT OF PURPOSE:** The Medical Contact Center Agent will be responsible for outbound and inbound… more
- Cognizant (Springfield, IL)
- …satisfaction in all interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be adaptable to changing processes and ... technologies in a dynamic work environment. **QUALIFICATIONS:** High school diploma GED Certificate or equivalency. Associate or bachelor's degree in healthcare management preferred. Minimum of two years' experience in customer service including six months in… more
- AbbVie (North Chicago, IL)
- …the workforce management platform within the ACA contact center . + Oversees contact center agent profiles in the WFM database to ensure optimum ... center leadership, Operations Managers, and Group Supervisors to review contact center agent performance as it pertains to intra-day service goals,… more
- Kyndryl (Springfield, IL)
- …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Amazon (Chicago, IL)
- …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact … more
- Amazon (Chicago, IL)
- …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact … more
- Nordstrom (Skokie, IL)
- …the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment ... requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at… more
- Anywhere Real Estate (Chicago, IL)
- **National Affiliate Agent Recruiter** **Real Life. Real Connections.** **What you'll do:** You're a talent scout, energetically searching the real estate landscape ... zone. **Who you are:** + Phone friendly, enthusiastically reaching out to contact prospective agents throughout the day, getting their attention and igniting their… more
- Cayuse Holdings (Springfield, IL)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
- HUB International (Des Plaines, IL)
- …and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us ... with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for...any and all users. If you would like to contact us regarding the accessibility of our website or… more
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