• Contact Center Technology…

    Motion Recruitment Partners (North Chicago, IL)
    Contact Center Technology Solutions Engineer North Chicago, Illinois **Hybrid** Contract $87.83/hr - $87.83/hr Our client based in North Chicago is a ... biopharmaceutical company has an opening for a ** Contact Center Technology Solutions Engineer.** The ideal candidate would have experience as a … more
    Motion Recruitment Partners (09/30/25)
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  • Principal Digital Program Manager

    Caterpillar, Inc. (Peoria, IL)
    …outcomes for process improvements and manage end-to-end program management for software delivery of contact center technology solutions . + Organize and ... example of this is the delivery of a new contact center technology solution requiring...+ Knowledge and experience with CRM, Customer Engagement and/or Contact Center solutions . **Summary Pay… more
    Caterpillar, Inc. (09/27/25)
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  • Enterprise Account Executive - Zoom CX East

    Zoom (Springfield, IL)
    …impact Required Qualifications: + 7+ years of enterprise experience in contact center or selling CX technology solutions + History of successfully ... solution selling. The ideal candidate will target and penetrate organizations with 250+ contact center agents, building a robust pipeline of net-new business… more
    Zoom (09/25/25)
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  • Senior WW Specialist Solutions Architect…

    Amazon (Chicago, IL)
    …facing resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and ... Team is made up of deep CX and Enterprise Contact Center domain experts who work directly...APIs such as WebRTC and SIP or similar CCaaS technology Preferred Qualifications - Experience developing solutions … more
    Amazon (09/24/25)
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  • Director, Consult Partner - Contact…

    Kyndryl (Springfield, IL)
    …and implement customer experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
    Kyndryl (07/29/25)
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  • Contact Center Engineer

    Navient (Springfield, IL)
    …customer support teams, IT, business units) to understand their requirements and align contact center technology accordingly. **Your Impact:** + Overseeing ... Center Certification: Obtaining certifications specific to contact center technology , such as...Speed is our competitive advantage. Our customers need better solutions , and the faster we execute, the greater our… more
    Navient (09/19/25)
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  • Contact Center - Consulting Solution…

    Zoom (Springfield, IL)
    …so, we would love to have you join us here at Zoom! About the TeamThe Contact Center Solutions Engineer designs, implements, and optimizes solutions to ... Technology , or a related field* Be proficient in contact center technologies such as IVR, ACD,...with cross-functional teams* Be experienced in designing and implementing contact center solutions * Have knowledge… more
    Zoom (09/30/25)
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  • Capgemini Invent - Contact Center…

    Capgemini (Chicago, IL)
    **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle of… more
    Capgemini (09/13/25)
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  • Head of Support Services

    EDB (Springfield, IL)
    …level. + Hands-on experience with support platforms, including managing contact center technology and customer interaction solutions . + Proven track ... supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers...of people and ideas. These values remain at the center of our culture and are key to our… more
    EDB (08/28/25)
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  • Senior Product Designer - Contact…

    Zoom (Springfield, IL)
    …Experience products. In this role, you'll be at the forefront of evolving Zoom Contact Center , where you'll combine top-tier visual design to elevate every user ... for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom… more
    Zoom (09/24/25)
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