- Highmark Health (Springfield, IL)
- …of conversational UI, interactions, and visual tone, and help establish voice and conversation design best practices to ensure a consistent brand experience for ... summarize insights, and communicate them to drive continuous improvement. + Champion of Conversation Design as a practice, driving cultural change without fear… more
- Insight Global (Chicago, IL)
- …chatbot interactions using modern JavaScript frameworks (React preferred). Design and implement responsive, accessible, and user-friendly interfaces. Integrate ... concepts and chatbot training flows. Knowledge of real-time analytics or conversation tracking tools Experience with cloud platforms (AWS, Azure) and CI/CD tools… more
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