- Coinbase (Springfield, IL)
- …over 100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you ... looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team,...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Camping World (Lincolnshire, IL)
- …and operations teams to understand business requirements and deliver solutions that enhance customer experience and agent efficiency + Drive the adoption ... high availability, security, and performance. Previous hands-on network technical experience is a must for this role as well...information & computer science + 10+ years of progressive experience in network infrastructure, with at least 5 years… more
- KONE, Inc (Moline, IL)
- …_, Corporate Knights for clean capitalism and others._ **As our Customer Service Agent , your main responsibilities will be:** + ... or general education degree (GED). + 1+ years of related experience and/or training in the field of customer service or call centers. + Ability to speak clearly… more
- Leaffilter (Lombard, IL)
- …Experience : Required Education High school diploma or equivalent. Required Years of Experience 1+ years of customer service and administrative experience . ... DEI Committee, Women's Committee. Position Summary: The Service Admin handles customer inbound and outbound calls, primarily with customers post-sale, but also… more
- Oracle (Springfield, IL)
- …platform for use with the Oracle Health EHR. This role leads a "no-code" agent creation experience -so an informaticist or clinical administrator can assemble an ... engineering, and UX. **Responsibilities** + Define the vision, roadmap, and end‑to‑end user experience for AI-based agent assembly. + Design and deliver a… more
- Oracle (Springfield, IL)
- …carrier performance, compliance, and inventory accuracy. **What You'll Gain** + Hands-on experience with **Oracle's newest AI Agent technologies** . + Exposure ... Logistics & SCM Solution Engineering team. + Opportunity to build portfolio-ready AI agent prototypes. + Experience presenting to leaders, product teams, and… more
- CRST (Chicago, IL)
- …cross-functionally with onboarding, operations, and support teams to ensure a smooth agent experience + Process Improvement: Recommend and implement improvements ... high-autonomy setting **Qualifications** **Required** + High school diploma or equivalent + Active agent -facing experience within the last 12 months + At least… more
- Forward Air (Des Plaines, IL)
- … dynamically routes shipments to maximize margins while ensuring an exceptional customer experience . Working in a collaborative team atmosphere, all operators ... Position: Operations Agent Job Description: The Operations Agent ...a portfolio of Omni's key accounts and provides unmatched customer service from the initial quote through final delivery.… more
- PNC (Chicago, IL)
- …Identifying Sales Opportunities **Competencies** Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical ... serve. We are all united in delivering the best experience for our customers. We work together each day...PNC is a trusted provider of shareholder representation, escrow agent , and paying agent services, delivering high-touch… more
- Kemper (Chicago, IL)
- …+ Must be fully licensed to sell all Kemper Life's products (Life, Health, P&C) + Customer service experience + Must be at least 18 years of age + Valid ... and evolving needs. By joining our team, you will help provide an experience to our stakeholders that delivers on our promises._ **Role:** Licensed Insurance Sales… more