• Customer Service Analyst

    Pearson (Springfield, IL)
    **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
    Pearson (11/28/25)
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  • Bilingual (Italian/English) Service Desk…

    CAI (Springfield, IL)
    …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
    CAI (11/18/25)
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  • Manager, IT Business Analyst - NAM…

    BIC Corporation (Charlotte, IL)
    …similar role, with a focus on warehouse management systems, Order to cash, Transportation, Customer Service . + Fluent English. Spanish is a plus. We are working ... Start applying with LinkedIn + **Please wait ** **Manager, IT Business Analyst - NAM Customer Excellence** Description: For over 75 years, BIC has been creating… more
    BIC Corporation (11/06/25)
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  • Service Management Consultant - ServiceNow…

    Capgemini (Chicago, IL)
    **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location: Chicago, IL; Atlanta, GA; NY, NY; Dallas, TX; Houston, TX; Bridgewater, ... NJ** **Travel:** 25% **Job Description:** The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the… more
    Capgemini (11/28/25)
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  • Senior Service Management Consultant…

    Capgemini (Chicago, IL)
    **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst - CMDB/CSDM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New ... by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst -… more
    Capgemini (11/20/25)
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  • M&D Customer Solutions Analyst

    Oracle (Springfield, IL)
    …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
    Oracle (11/25/25)
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  • Prin Customer Experience Analyst

    UKG (Springfield, IL)
    …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional… more
    UKG (11/17/25)
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  • Sr. Business Analyst - Service Data…

    Danaher Corporation (Deer Park, IL)
    …System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Sr. Business Analyst - Service Data & AI Enablement is ... the application of data, analytics, and AI. The business analyst partners with various service functions to...working with data in key areas such as field service performance, customer downtime, remote technical support,… more
    Danaher Corporation (11/14/25)
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  • Senior Service Management Consultant…

    Capgemini (Chicago, IL)
    **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** ... US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst (SME) -… more
    Capgemini (11/20/25)
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  • Pricing Analyst

    Burroughs (Elmhurst, IL)
    …for new solutions and service offerings, including logistics, warehousing, customer service , and technical support. + Drive Collaboration: Host meetings ... Analyst provides quotations, financial analyses and responses to customer -facing opportunities. The analyst will manage incoming opportunities, working… more
    Burroughs (11/26/25)
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