• Customer Service Systems…

    Under Armour, Inc. (Springfield, IL)
    Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations… more
    Under Armour, Inc. (07/09/25)
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  • Problem Manager - Cloud Ops & SRE

    Verint Systems, Inc. (Springfield, IL)
    At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you...Operations team, you will be a key driver of service reliability and continuous improvement. This role is central… more
    Verint Systems, Inc. (07/26/25)
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  • Manager Implementation Ops

    Paylocity (Meridian, IL)
    …essential functions. + Ensure that the client base receives the appropriate level of customer service and technical support by spending the majority of your ... per week during designated work hours. Position Overview The Manager Implementation Ops will provide leadership, coaching, training and mentoring to PRC's to ensure… more
    Paylocity (07/25/25)
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  • Specialist 3rd Party Rx Ops Pharmacy Tech…

    Walgreens (Deerfield, IL)
    …in Certified Pharmacy Technician as granted by PTCB. + Experience providing customer service to internal and external customers, including meeting quality ... deadlines of multiple projects with varying completion dates. + Experience providing customer service to internal and external customers, including meeting… more
    Walgreens (06/17/25)
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  • Analyst II/III, Retail Ops

    Constellation (Chicago, IL)
    …improvement in mind. (Challenge the status quo) + Strong knowledge of customer service procedures, principles, interpersonal skills and strong communication ... as well as managing medium to complex exception handling activities while meeting service level agreements with internal and external customers. The Analyst role is… more
    Constellation (09/05/25)
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  • Manager Support Ops

    Paylocity (Schaumburg, IL)
    …areas for improvement within the Technical Services department as it relates to Customer Service and Implementation + Develop and implement business process ... Services teams + Work with other departments such as Customer Service and Implementation to ensure a...hours a day. + Use of computer and phone systems : The employee must be able to operate a… more
    Paylocity (09/10/25)
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  • Manager, Service Delivery

    R1 RCM (Chicago, IL)
    …solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the ... analytics, AI, intelligent automation, and workflow orchestration. As our Manager of Service Delivery, you will work alongside the Director of Service … more
    R1 RCM (08/31/25)
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  • QuickSTAT Air Logistics Healthcare Customer…

    Kuehne+Nagel (Schiller Park, IL)
    …of QuickSTAT customers are being satisfied consistently. + To work collaboratively with Customer Relationship Managers (CRMs), Customer Service and the ... to the Management and update clients in conjunction with Customer Service . + To ensure all time...all country regulations as well as QuickSTAT quality management systems (ISO, GDP) that include standard operating procedures and… more
    Kuehne+Nagel (08/19/25)
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  • Head of Customer Support

    Screencastify (Chicago, IL)
    …You shape the customer perception of Screencastify. You'll design and implement systems to identify the best experience for all users as they engage with ... experience managing and optimizing Zendesk to deliver fast, efficient, and high-quality customer support. + Are energized by developing systems that scale… more
    Screencastify (09/03/25)
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  • Manager Customer Experience

    The Hertz Corporation (Springfield, IL)
    …+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and ... and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops ...to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer… more
    The Hertz Corporation (08/23/25)
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