• Customer Service Tier…

    Eligo Energy, LLC (Chicago, IL)
    …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
    Eligo Energy, LLC (09/08/25)
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  • Tier 2 Engineer

    Proven IT (Tinley Park, IL)
    Tier 2 Engineer Tinley Park, IL...to travel to client sites + Strong knowledge of customer service + Expertise in Windows Servers, ... and trouble-shooting support. This is the intermediate level of customer support. The Tier II Engineer has...Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a… more
    Proven IT (08/20/25)
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  • Desktop Technician- Tier 2

    AGI (Naperville, IL)
    **Description** **Position Title: Desktop Technician- Tier 2 ** **Compensation Range: $70,000-88,000 USD annual** **Department: IT** **Location: Naperville, IL, ... for managing and maintaining our customers workstations as a tier 2 technician, as well as interacting...attention to detail and organization + Excellent and proven customer service . + Communicate effectively both verbal… more
    AGI (07/19/25)
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  • Bilingual Tier 1 Service Desk…

    ASM Research, An Accenture Federal Services Company (Springfield, IL)
    …knowledgeable, and adaptable. **What qualifications do I need?** + High school diploma or GED. + Customer Service experience - 2 or more years + Must be a ... **What is the position?** The Bilingual Tier 1 Service Desk Representative plays...you will have the opportunity to showcase your exceptional customer service skills when speaking to customers… more
    ASM Research, An Accenture Federal Services Company (08/28/25)
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  • Integration Engineer - Tier 2

    SKC Communication Products LLC (IL)
    …project from concept through completion ensuring quality control, profitability & customer satisfaction. MAJOR RESPONSIBILITIES AND DUTIES + Responsible for working ... required for system functionality. . Coordinate control system requirements with both customer and programmer. + Answer questions and troubleshoot with all project… more
    SKC Communication Products LLC (07/13/25)
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  • Tier 1 Engineer

    Proven IT (Tinley Park, IL)
    …to detail + Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with a ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...benefits through Cigna. Health options include a choice of 2 PPO plans, and a High Deductible Health plan.… more
    Proven IT (08/20/25)
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  • Tier II Engineer- Healthcare

    Proven IT (Westchester, IL)
    …+ Bachelor's degree in Computer Science or combination of related experience and certifications. + 2 plus years of experience as Tier II. + Working experience in ... Tier II Engineer- Healthcare Westchester, IL (http://maps.google.com/maps?q=Westchester+IL+USA) Apply Description As a Tier II Engineer at Proven IT, you'll play… more
    Proven IT (07/31/25)
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  • Onboarding Specialist Tier 1

    Proven IT (Tinley Park, IL)
    …other duties as assigned to meet business needs Requirements + 2 to 3 years of customer service + At least 1 year experience as an IT technician + Must be ... Onboarding Specialist Tier 1 Tinley Park, IL (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) * IT...have strong attention to detail + Excellent organizational and customer service skills + Desktop management and… more
    Proven IT (08/20/25)
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  • Tier 3 Subject Matter Expert (SME)

    Leidos (Scott Air Force Base, IL)
    …is seeking an experienced **Network Systems** **Subject Matter Expert (SME) to provide Tier 3** sustainment support to a mission critical IP voice transport network ... availability, and performance.You will also work closely with operations, management, and customer stakeholders to ensure the network is both secure and functioning… more
    Leidos (08/23/25)
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  • Analyst ( Tier I) - End User Engineering…

    RKON (Chicago, IL)
    …third parties. Recruiters, please do not contact. Responsibilities Include: + Provides world class customer service by acting as a customer advocate with a ... ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service ...pursue a long-term career in IT, and a strong customer service background. + Excellent teamwork, communications… more
    RKON (07/19/25)
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