- DoorDash (Chicago, IL)
- …for merchants joining the platform. About the Role We're looking for an Implementation Team Lead to oversee our US-based Implementation Associate team ... About the Team The New Verticals Implementation Team ...leadership. + You have 5+ years of experience in customer success , account management, onboarding, or other… more
- Rocket Software (Springfield, IL)
- …and our core values to create a world class Customer Success team . **Essential Duties and Responsibilities** : + Lead a high performing team : ... Sr. CSM group. As the Manager, Customer Success Management, you will lead a team of our Senior Customer Success Managers (CSMs) and will work… more
- Lumen (Springfield, IL)
- …with the Sales Acquisition team on strategic account and acquisition initiatives. Lead the Customer Success organization in defining and optimizing the ... and acting as the customer advocate. Prioritize customer success and lead a broad team while promoting company culture and values Communicate… more
- ADP (Elk Grove Village, IL)
- …in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our ... **ADP is hiring a Lead Client Success Operations Manager.** In...or equivalent in education and experience + Passion for customer success and designing processes that scale… more
- R1 RCM (Elgin, IL)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead ** , you'll ... be the shift lead for our Customer Service team that help our patients...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Amazon (Chicago, IL)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- RLDatix (IL)
- …and Mentor a High-Performing Team : recruit, train, and lead the NAM Customer Success team , fostering a culture of accountability, collaboration, and ... core to the CSM value chain. The successful candidate will lead our North America customer success initiatives, ensuring that our customers' healthcare… more
- R1 RCM (Chicago, IL)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead , Customer Service, you will help measure ... quality. **Here's what you will experience working as a Team Lead , Customer Service:** +...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Forrester (Chicago, IL)
- …to becoming customer obsessed. The vision, thought leadership, and customer success expertise will focus our global team on a clear destination that the ... and the path to achieve it. + Manage a team of highly motivated, customer -focused leaders to...+ Lead as an ambassador for the customer success function and regularly promote the… more
- Cancer IQ (Chicago, IL)
- … outcomes. Internal Leadership & Team Operations + Support the Director of Customer Success in internal team leadership, helping to streamline team ... Merck Global Health Innovation Fund and Amgen Ventures. Our team is made up of a committed, all-in group...work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you… more