• Director , Customer Success

    Merck (Springfield, IL)
    **Job Description** The Director , AI Innovation Studios leads a small, high-impact team of consultants, analysts, and facilitators that drives discovery and early ... of AI opportunities across the enterprise. This is a hands-on director -level role that combines client-facing consulting and workshop facilitation with people… more
    Merck (12/04/25)
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  • Senior Director , Enterprise…

    PagerDuty (Springfield, IL)
    …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately… more
    PagerDuty (11/14/25)
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  • Director TAM, Customer…

    Oracle (Springfield, IL)
    …attain/exceed defined customer objectives. + Create an environment providing team success today while developing new strategies for future growth. + Establish a ... You will act as a trusted technical leader and liaison between Customer and Oracle implementation, Support, and Development teams in implementing best practices… more
    Oracle (12/03/25)
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  • Software Development Director

    Oracle (Springfield, IL)
    …owner and will work with product management, architects and DevOps to ensure customer success . **Responsibilities** As Director of Engineering, you will ... **Job Description** As the Director of software engineering in the IoT and...own and drive the service's operations, overseeing customer experience, system stability, reliability, and performance. Lead incident… more
    Oracle (12/03/25)
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  • Director , Customer Engagement…

    Otsuka America Pharmaceutical Inc. (Springfield, IL)
    **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of ... Director for Engagement and insights Excellence, the Director will manage the Customer Engagement Platform...with cross-functional groups, drive innovation, and ensure our communities' success . Additionally, this role will keep up to date… more
    Otsuka America Pharmaceutical Inc. (11/26/25)
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  • Director , Customer Account…

    UKG (Springfield, IL)
    …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... do you. **About the team:** UKG is seeking a Director of Sales for our Enterprise sales organization. At...At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the… more
    UKG (10/23/25)
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  • Sr Director , Product Management…

    Capital One (Chicago, IL)
    Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...and manage our digital experience over time** **As Sr Director on the CXF team, you will lead the… more
    Capital One (11/04/25)
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  • Director , Customer Outcomes Go…

    ServiceNow, Inc. (Chicago, IL)
    …you will lead a team of **Services Account Executives (SAEs)** who sell Customer Success offerings, Implementation and Advisory Services that drive adoption, ... the world work better for everyone. This role sits within the ** Customer Excellence Group (CEG)** serving **ServiceNow Regulated Industries** customers. Our purpose… more
    ServiceNow, Inc. (11/20/25)
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  • Senior Director , Customer Marketing

    Trellix (Springfield, IL)
    …targeted campaigns, advocacy programs, and cross-functional collaboration with sales, product, and customer success teams. Strategically grow the customer ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and… more
    Trellix (11/26/25)
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  • Director Customer Insights

    Lumen (Springfield, IL)
    …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... + Demonstrated success in leveraging AI and machine learning for customer segmentation and predictive analytics. + Experience with customer journey mapping,… more
    Lumen (11/25/25)
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