• Genesys Functional Lead

    Cayuse Holdings (Springfield, IL)
    **Overview** **Job** **Title:** Genesys Functional Lead **Location:** Remote (US) **Type:** Corp to Corp **Start** **Date:** ASAP **Travel:** Some travel ... cost, increased profitability and accelerated time to market. **Responsibilities** A Functional Lead with Genesys and Agile delivery experience drives the… more
    Cayuse Holdings (09/06/25)
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  • Contact Center Technology Strategy & Modernization…

    Deloitte (Chicago, IL)
    …As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream for the transformation, focusing on the strategy, design, ... solutions, including the migration of an on-premise Cisco platform to a cloud-based Genesys CX platform. The ideal candidate will possess expertise in Genesys more
    Deloitte (08/28/25)
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  • Global Network & Call Center Technologies Senior…

    Astellas Pharma (Northbrook, IL)
    **Global Network & Call Center Technologies Lead ** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we ... seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation, and secure operation of our global… more
    Astellas Pharma (06/19/25)
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  • Senior Product Owner - Telephony

    CenterWell (Springfield, IL)
    …or similar role + Prior experience with call center operations and KPIs in a lead capacity + Proficiency with Genesys or similar systems (Avaya, Cisco, etc), ... organizational skills, and possess a proven ability to influence and lead cross- functional teams. + Proven track record of successfully launching telephony… more
    CenterWell (08/29/25)
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  • Sr. Solutions Consultant - Commercial

    Sprinklr (IL)
    …for current environments, future landscapes, and solution comparisons. + Collaborate with cross- functional teams to ensure ethical and responsible use of AI in ... technology solutions. + Lead presales activities that include building and delivering compelling...media management + Expertise in cloud contact center ecosystems ( Genesys , Amazon Connect, NICE, Five9) and/or cloud-based martech solutions.… more
    Sprinklr (07/30/25)
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