• IT Help Desk Level…

    Black Diamond Technologies (Chicago, IL)
    …world of behavioral health. Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications: + College ... and finishing technical tickets with little supervision If you are good with both IT and with people, a good communicator, and highly reliable, we want to take… more
    Black Diamond Technologies (07/15/25)
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  • Help Desk Support Lead

    CACI International (Scott Air Force Base, IL)
    …+ Bachelor's degree in IT , Computer Science, or related field + 8+ years of IT help desk experience, with at least 2 years in a leadership role ... chains. The ideal candidate will manage a team of help desk technicians, ensuring high-quality IT... operations and workflow + Ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs) +… more
    CACI International (06/17/25)
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  • Analyst (Tier I) - End User Engineering…

    RKON (Chicago, IL)
    … of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking ... contact methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or...Professional Expertise + One to two years in a Help Desk / IT Support related role… more
    RKON (07/19/25)
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  • Lead Help Desk Analyst

    Robert Half Technology (Itasca, IL)
    …and patches as needed. Requirements Qualifications and Skills Required: 3+ years of experience in an IT help desk or user support role, with at least 1 year ... Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage...Service Management: Monitor and ensure adherence to SLAs (Service Level Agreements), prioritizing and escalating issues when needed to… more
    Robert Half Technology (07/09/25)
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  • Help Desk Support - Scott AFB,…

    Serco (Scott AFB, IL)
    …Are you working in IT and want to expand your knowledge? Serco is seeking an **Entry Level Help Desk Support** to join our Help Desk Support Team ... legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/70242/ help - desk -support scott-afb%2c-illinois-%28shift-work%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join… more
    Serco (07/10/25)
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  • Help Desk Analyst

    Robert Half Technology (Woodridge, IL)
    Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support ... opportunity for career growth within a collaborative and innovative IT department. Responsibilities: * Deliver Level 1...* At least 3 years of experience in a help desk or technical support role. *… more
    Robert Half Technology (07/02/25)
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  • Help Desk Analyst II

    Robert Half Technology (Barrington, IL)
    …and patching. Required Skills & Experience 3-5 years in a help desk or IT support role, with experience handling both Level 1 and Level 2 issues ... Strong communication skills and a customer-centric approach to support Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune Experience supporting Microsoft Teams Room setups. Basic networking knowledge: IP addressing, DNS, DHCP, switches, and Wi-Fi… more
    Robert Half Technology (06/26/25)
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  • National Help Desk Technician

    Sharp Electronics Corporation (Downers Grove, IL)
    **Overview** The National Helpdesk Technician is an entry- level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized ... of multifunctional printers, to a proven suite of advanced workflow and managed IT services. **Compensation for this position** The compensation range for this role… more
    Sharp Electronics Corporation (06/17/25)
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  • MNS Services Supervisor

    Proven IT (Tinley Park, IL)
    …experience working in a help desk setting + 2+ years of work experience in IT Help Desk Leadership preferred + Ability to train and guide Help ... team of IT Specialists and providing high level IT support to one of our...for continuous improvement. This role reports directly to the Help Desk Manager. Responsibilities: + Ensures the… more
    Proven IT (05/21/25)
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  • IT Operations Engineer - Valent North…

    Valent BioSciences (Libertyville, IL)
    …administrator, and a service desk / help desk . Principal Responsibilities: + Provide Level 1, 2, and 3 IT support for all service desk tickets and ... peripherals, and vendor software. Maintain knowledge of all company IT infrastructure and systems. Help with infrastructure...enterprise hardware /software by utilizing our IT service desk ticketing tool (ServiceNow) to… more
    Valent BioSciences (07/10/25)
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