• IT Service Desk…

    Insight Global (Wood Dale, IL)
    Job Description An employer in Wood Dale, IL is looking for a IT Service Desk / Desktop Engineer to join their team. This person will be the first point of ... Skills and Requirements 5+ years of Service Desk experience Strong understanding of IT hardware, software,… more
    Insight Global (11/01/25)
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  • IT Help Desk Lead

    Sargent & Lundy (Chicago, IL)
    …and standard operating processes (SOPs). + Assist in developing and implementing IT service management (ITSM) best practices. + Analyze metrics (ticket ... data infrastructure and support analytics initiatives. Role Overview The IT Help Desk Lead is responsible for...ensure timely and effective resolution of technical issues and service requests. This role combines hands-on technical support with… more
    Sargent & Lundy (10/10/25)
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  • PC Desktop Technician II

    Alaka'ina Foundation Family of Companies (Rock Island, IL)
    …support services and respond to and resolve service requests. + Operate the Service Desk with Tier II systems support, to include providing on-site services ... PC Desktop Technician II Location IL- Rock Island Job...Must be proficient with Office 365 + Exceptional customer service skills + Experience with IT ticketing… more
    Alaka'ina Foundation Family of Companies (09/27/25)
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  • Service Desk Tech

    CompuCom (Springfield, IL)
    …first point of contact for all service requests needing support for technical/ IT issues involving desktop , laptop or network services from local personnel or ... and Have Fun Doing It! We're looking for a Service Desk Technician to join our team....Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support… more
    CompuCom (10/24/25)
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  • PC Support Technician

    TEKsystems (Waukegan, IL)
    …+ Valid driver's license. + Experience in IT support roles such as Service Desk , Desktop Support, or Hardware Fulfillment. + Proficiency with Microsoft ... Office 365 applications. + Familiarity with IT service management tools (eg, ServiceNow, Remedy, ITSM). + Experience with SAP for asset tracking and inventory… more
    TEKsystems (10/22/25)
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  • IT Support Specialist

    Aldridge (Libertyville, IL)
    IT Support Specialist What we are looking for:...Provide first contact support of incoming requests to the service desk via telephone, web portal, email, ... that the individual give in-person, hands-on help at the desktop level. What you'll do: Support essential project duties...issues. + Build rapport and elicit problem details from service desk customers. + Prioritize incidents and… more
    Aldridge (09/10/25)
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  • Cloud & Infrastructure Solution - Service…

    Cognizant (Springfield, IL)
    …Centre, Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
    Cognizant (10/30/25)
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  • INTL - Technical Support Analyst - India

    Insight Global (Chicago, IL)
    …starters and equipment. Maintain accurate records of issues and resolutions in the help desk ticketing system. Collaborate with other IT team members to resolve ... preferred. Strong knowledge of Windows and Microsoft Suite. Familiarity with remote desktop applications and support desk software. Excellent problem-solving and… more
    Insight Global (10/22/25)
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  • Cloud, Infrastructure & Security - Solution Sales…

    Cognizant (Springfield, IL)
    …Centre, Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, ... Cognizant Technology Solutions is currently seeking a highly skilled ** Service Line Specialist - CIS** who will be a...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
    Cognizant (10/11/25)
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  • Sr. Managed Services Engineer - Citrix

    SHI (Springfield, IL)
    …to enhance personal and professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and contribute to a global ... configure diverse platform infrastructures, applications, and collaboration tools. + Lead IT and service improvement projects, collaborating with internal and… more
    SHI (10/14/25)
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