- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …ensure customer satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational ... Responsible leading weekend service desk operations, overseeing IT...delivery, and serves as the primary escalation point for service desk issues. The Lead … more
- Wipfli LLP (Lincolnshire, IL)
- …find a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member ... of our IT Service Desk team, responsible...of our IT Service Desk team, responsible for managing day-to-day...quality, and supports team training and documentation efforts. The Service Desk Lead acts as… more
- CAI (Springfield, IL)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- Marriott (Chicago, IL)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- IT Concepts (Hines, IL)
- …operation and user satisfaction. + May assist in delivering both remote and desk -side technical support, responding to IT support tickets, and performing ... is hiring an experienced Surge Support Travel Team Customer Service Engineer to support our VA - End Point...substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System… more
- Vantage Specialty Chemicals (Deerfield, IL)
- …vulnerability management, and third-party risk across both IT and OT systems. **End-User Support & Service Desk ** + Lead global service desk and ... responsible for global IT infrastructure, cybersecurity, desktop support, and service desk functions. This role ensures secure, resilient, and scalable… more
- AireSpring (Chicago, IL)
- …DHCP, VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...are seeking a highly technical Manager of Information Technology ( IT ) to lead and support all aspects… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- The Field Office Support Lead (End User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for CASTLE-NET ... Microsoft Certified: Modern Desktop Administrator + ITIL Foundation certification + USACE IT environment familiarity + Help desk management system expertise… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …Incident Tracking & SLA Monitoring **Preferred Skills** + Cybersecurity Incident Response + Service Desk Management + Process Improvement & Optimization + Team ... The SOC Incident Response Lead , serving as SOC Lead , is...**Key Responsibilities** + Manage and coordinate the resolution of IT incidents and service requests from initial… more