• ITSM and Service Manager

    Baird & Warner (Chicago, IL)
    …easier for homebuyers and sellers to realize their real estate dreams. Job Summary The ITSM and Service Manager is responsible for overseeing the daily ... them with business objectives. Using the ITIL framework, the manager will drive continuous service improvement, manage...practical knowledge of the ITIL framework. + Expertise with ITSM platforms such as Fresh Desk, Fresh Service… more
    Baird & Warner (01/03/26)
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  • ServiceNow Senior Manager

    Deloitte (Chicago, IL)
    …of technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity to lead and deliver large, complex client ... ServiceNow Senior Manager Our ServiceNow team works with clients to...and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service ,… more
    Deloitte (12/05/25)
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  • Senior Manager Infrastructure (Compute…

    Health Care Service Corporation (Chicago, IL)
    …& Storage platforms. * Experience in of ITIL v3 framework * Experience in ITSM systems. * Customer service oriented. * Adaptability and ability to introduce ... area of responsibility. Driving the use of analytics to improve service , availability, and customer interactions; driving incident resolution and issues escalated… more
    Health Care Service Corporation (10/24/25)
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  • Senior Manager , Global Network Services

    Copeland (Springfield, IL)
    …practices for engineering and architecting data communication infrastructure. The Senior Manager , Global Network Services will provide thought leadership and provide ... in the transformation and modernization of the Copeland Data Infrastructure. The Senior Manager , Global Network Services will have a strong and broad level of… more
    Copeland (12/30/25)
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  • Mainframe Transition Manager

    Ensono (Chicago, IL)
    …Manager who is responsible for keeping the entire project on task. The Transition Manager is not responsible for network, security, ITSM , and other aspects of ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
    Ensono (12/04/25)
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  • EOaaS Workday Sr Manager

    Deloitte (Chicago, IL)
    …international, to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence ... EOaaS Workday Sr Manager Position summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and functional… more
    Deloitte (11/10/25)
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  • Manager , ServiceNow SRE Engineer

    Deloitte (Chicago, IL)
    Manager , ServiceNow SRE Engineer Role Overview: As a Manager , ServiceNow SRE Engineer , you will actively engage in your engineering craft, taking a hands-on ... team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results...Specialist (CIS) certification in a major module such as ITSM , CSM, HRSD, or APM. + Must be a… more
    Deloitte (12/17/25)
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  • Sr. Manager , Global Edge Infrastructure…

    Reyes Holdings (Rosemont, IL)
    …Responsibilities: + Drive end to end ownership and accountability for the service delivery of the Network and firewall security environments, and performance of ... the team and IT managed service provider(s), ensuring transparency and integrity + Lead the...providers, for all supported systems. Maintain strict adherence to ITSM and operational processes including ticket management, Incident, Problem,… more
    Reyes Holdings (12/10/25)
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  • ServiceNow Solutions Architect

    GovCIO (Springfield, IL)
    …or lead design responsibility. + Deep expertise in ServiceNow modules such as ITSM , ITOM (Discovery/ Service Mapping), CMDB, HRSD, SecOps, or others. + Strong ... + Lead the architectural design and roadmap for the ServiceNow platform-including ITSM , ITOM, HRSD, SecOps, CMDB, and other modules. + Translate business… more
    GovCIO (12/16/25)
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  • Disaster Recovery Specialist

    Cayuse Holdings (Springfield, IL)
    …Offices (PMOs), Project Managers (PMs), Subject Matter Experts (SMEs), and service providers to develop, maintain, and verify comprehensive disaster recovery ... have an associated DR plan in Archer + Notify ITSM team for any potential new hardware CIs that...new projects + Facilitate efforts to ensure application or service availability recovery objectives are aligned to appropriate business… more
    Cayuse Holdings (10/28/25)
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