- CVS Health (Springfield, IL)
- …with heart, each and every day. **Position Summary** + This position is for an Inbound / Outbound Queue Associate with American Health Holdings Medical ... Management Customer Service Department. + The job is part of a fast-paced environment in which high level customer service is a must. + Promotes/ supports quality effectiveness of healthcare services. **Required Qualifications** + 1+ years of call center… more
- CVS Health (Springfield, IL)
- …where applicable, while adhering to company policy and procedures. - Places outbound calls to providers to provide information or obtain clinical information for ... approval of medical authorizations. - Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT. - Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program. - Sedentary work involving significant… more