- Henkel (Chicago, IL)
- …grow share of voice . + Analyze sales data, marketplace trends, and customer insights to identify growth opportunities and recommend strategic actions. + ... Key Account Manager - Amazon International **_About_** **_this_** **_position_** At...are seeking a dynamic and data-driven Amazon Key Account Manager to lead and grow our portfolio of hair… more
- International (Lisle, IL)
- …cross-functional teams to take timely, data-driven actions. You will be the voice of the customer , driving improvements in product reliability, safety, ... looking for a proactive and results-driven Field Quality Project Manager (FQPM) to lead the charge in identifying, tracking,...and lower CPU. + Support Commercial teams with technical insights during customer and dealer engagements. +… more
- Ace Hardware (Oak Brook, IL)
- …efforts and assets. It sits squarely at the intersection of strategy, creative and customer obsession to lead how Ace Hardware and our stores show up socially and ... and execute a content strategy that reflects our brand identity, values, and voice -tailored to resonate with our audience across platforms + Build campaigns that… more
- Liberty Utilities (Harrisburg, IL)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Oracle (Springfield, IL)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you...topics into compelling, audience-appropriate narratives. * Ensure consistency in voice , tone, and brand across all customer -… more
- Crate & Barrel (Northbrook, IL)
- …(VOC) program, transforming complex customer feedback and data into actionable insights and high-impact business strategies. The CX Manager will lead ... an inclusive mindset to join our team as a Manager , Customer Experience. The Customer ...leader responsible for shaping the company's understanding of the customer journey. This role owns the Voice … more
- Nestle (Chicago, IL)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... as well as other cross functional partners by providing voice of customer . This person also needs...customer teams. + Communicates & coordinates key strategies, insights , and initiatives between field and internal teams as… more
- Coinbase (Springfield, IL)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- LinkedIn (Chicago, IL)
- …understanding of LinkedIn products to effectively guide customers on best practice. + Interpret customer insights to drive change in product and act as voice ... by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with...+ Utilize client usage and industry metrics to derive insights and use these to drive greater customer… more
- CADDi (Chicago, IL)
- About the Role CADDi is transforming how manufacturers work. As a Customer Success Manager , you will own the end-to-end journey for our customers, from ... Product and the Future of CADDi + Capture the voice of the customer (VOCs) to shape...to improve features, workflows, and prioritization + Translate frontline insights into scalable playbooks and CS processes What Success… more
