- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- British Swim School (Chicago, IL)
- Future Opening: Customer Experience Manager Part Time * Chicago Responsive recruiter Being a Swim Instructor at British Swim School is more than just a job, ... generations?! Keep reading, as we have an opportunity for you! The Customer Experience Manager , known as the "Deck Ambassador" during instruction sessions,… more
- British Swim School (Woodridge, IL)
- Operations and Customer Experience Manager Part Time * Woodridge Replies within 24 hours Benefits: + Free or Discounted Swim Lessons for Family + Career ... + Manage inventory and monitor equipment + Help coordinate pool partner logistics Customer Experience & Deck Ambassador Duties + Welcome families to the pool and… more
- CVS Health (Northbrook, IL)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- Acxiom (Springfield, IL)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Michaels (Lincolnwood, IL)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - CHI-NORTH RIVERSIDE, IL Deliver a customer centric shopping experience by managing...during nights and weekend store hours. + Assist Store Manager in leading and managing adherence to Standard Operating… more
- Qualtrics (Chicago, IL)
- …different functions to develop and execute multidisciplinary solutions and improve the customer experience + Process Enhancement: Design and implement scalable ... Management (XM) Platform and other products, contributing to product quality and customer experience improvements. + Sales Support: Experience with… more
- Nelnet (Springfield, IL)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Auffenberg Dealer Group (Shiloh, IL)
- Job Summary Auffenberg Dealer Group is looking for a Service Manager to take our customer experience to the next level. The ideal candidate will have ... * Promote customer satisfaction by ensuring quality standards and customer experience * Oversee automotive parts and equipment purchases and inventory levels… more
- AGI (Naperville, IL)
- …with the entire Customer Experience Team, reporting to a Customer Experience Manager and collaborating with other agents daily. **Responsibilities** ... **Description** **Position Title: Customer Experience Agent** **Compensation: $26-30 per hour (based on experience )** **Department: Customer … more
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