• Employee Relations Analyst - Chicago or

    ADM (Decatur, IL)
    **96977BR** **Job Title:** Employee Relations Analyst - Chicago or Decatur, IL **Department/Function:** Human Resources **Job Description:** **Employee Relations ... Analyst - Chicago or Decatur, IL.** **Job Overview** The...**Investigation Management:** Provides investigation support as needed for employee complaints , and allegations of misconduct in a timely and… more
    ADM (04/22/25)
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  • Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Springfield, IL)
    …support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Epic Application Analyst Principal

    Intermountain Health (Springfield, IL)
    …scheduling, time and attendance, customer relationship management) The Principal analyst is responsible for providing overseeing technical support, configuration, ... lifecycle (eg, selection, implementation, support, archival and decommissioning). The Principal analyst will provide strategic guidance and ensure the alignment of… more
    Intermountain Health (07/18/25)
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  • Sr Analyst - Life Insurance Business…

    DXC Technology (Springfield, IL)
    …middle and back offices- while facilitating customer experience transformation. **Sr Analyst Business Process Transactions** provides managed services in support of ... transactional services. This position is to handle regulator and consumer complaints regarding life insurance products. It requires reviewing the complaint,… more
    DXC Technology (05/13/25)
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  • Senior Internal Business Systems Analyst

    Highmark Health (Springfield, IL)
    …departments, proactively identifying, assessing, and mitigating compliance risks. The Analyst will monitor regulatory changes, interpret their impact on operational ... Assist in the investigation and resolution of compliance-related incidents or complaints .Take a lead role with customers, Application Developers, and other team… more
    Highmark Health (07/11/25)
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  • Product Surveillance Tech I (Medical device)

    US Tech Solutions (North Chicago, IL)
    **JOB SUMMARY:** + Under general direction, the **Post Market** Quality Assurance (PMQA) Analyst I will investigate and maintain **complaint files,** in ... + Act as a key resource within the department by mentoring Representatives, monitoring complaints and providing ongoing coaching and training. + The PMQA Analyst … more
    US Tech Solutions (07/18/25)
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