- Confluent (Springfield, IL)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Qualtrics (Chicago, IL)
- …business. Join over 5,000 people across the globe who think that's work worth doing. ** Senior Analyst, Technical Success Manager - Locations** **Why We Have ... expertise to build programs that drive adoption and value for the customer . + Technical Success Managers work in a post-sales capacity that directly… more
- Qualtrics (Chicago, IL)
- …business. Join over 5,000 people across the globe who think that's work worth doing. ** Technical Success Manager, Senior Analyst - Healthcare** **Why We Have ... expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly… more
- Wolters Kluwer (Chicago, IL)
- …- 8 days per month in the office (see posting for locations) **OVERVIEW** The Senior Customer Success Specialist is a key contributor within a ... optimization efforts that align with business goals provided by Customer Success and Sales Leadership to ensure...new innovative ways to integrate CDSP solutions in our customer partners' technical and clinical workflows +… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- The Boeing Company (Chicago, IL)
- …**Boeing Global Services** (BGS) **Digital Services** organization is currently looking for a ** Senior Customer Success Management Specialist** to join our ... Customer Experience organization is currently looking for four Senior Customer Success Management Specialist....5+ years of experience in a customer success role + Ability to interface between technical… more
- George Jon, Inc. (Chicago, IL)
- POSITION OVERVIEW The Senior Technical Services Engineer is a high-level technical role responsible for overseeing the support and upgrade activities of ... Nuix, iPro, RevealAI, Brainspace, and other leading platforms. The senior engineer plays a pivotal role in ensuring that...the-box thinking and superior problem solving skills to address customer needs + Create and edit documentation of internal… more
- ServiceNow, Inc. (Chicago, IL)
- …years of work experience with a minimum of 5 years in a technical or techno-functional customer -facing role delivering ServiceNow ITSM implementations for large ... to share their story with others. You will deliver customer programs and monitor customer health to...and Product teams to ensure value realization and renewal success . **To be successful in this role, we need… more
- Coinbase (Springfield, IL)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Qualtrics (Chicago, IL)
- …over 5,000 people across the globe who think that's work worth doing. ** Senior Manager, Technology Consulting (Implementation), CX** **Why We Have This Role** At ... and engaging customers, with your ability to solve complex technical and business problems. Working closely with members of...the company continues to grow. You will be the senior manager for our CX teams in our Chicago… more