- Confluent (Springfield, IL)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Qualtrics (Chicago, IL)
- … technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that ... the globe who think that's work worth doing. **Analyst, Technical Success Manager - Managed XM** **Why...actionable, scalable recommendations that improve the end to end customer experience for customers + Develop critical customer… more
- Wolters Kluwer (Chicago, IL)
- ** Senior Customer Service Technical ...(Master's preferred). + 7+ years of experience in enterprise technical support, customer success , or ... |** Enablon EHS - North America | Wolters Kluwer **Position Summary:** As a ** Senior Customer Service Technical Specialist (Account Manager-CSAM** **)** ,… more
- Confluent (Springfield, IL)
- …Program by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- WTW (Chicago, IL)
- …with other IT teams, stay updated on the latest technology trends, and deliver exceptional customer service will be key to your success in this role. **The ... support, with at least 2 years in a senior or lead role. + ** Technical Skills**...ability to effectively communicate technical information to non- technical stakeholders. + ** Customer Service** : Strong… more
- Amazon (Chicago, IL)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Broadcom (Lisle, IL)
- …other engineers and customers by following KCS methodology and process. Enable customer self-service success using KCS methodology by reusing, creating, ... of a Senior Support Engineer. **Skills & Competencies** + Proven customer service skills. + Strong communication skills; written, verbal and social media. +… more
- Lumen (Springfield, IL)
- …connect the world and shape the future. **The Role** We are seeking an exceptional Senior Manager of Technical Product Marketing to join our elite Marketing team ... Act as an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate… more
- Intermountain Health (Springfield, IL)
- …insights through data exploration, interpretation, report development and visual storytelling. Senior analysts also mentor junior caregivers providing technical ... **Job Description:** The Technical Data Analyst position is focused on generating...sent to vendors. The analyst facilitates regular meetings with customer stakeholders to provide work updates, set project priorities… more
- US Bank (Chicago, IL)
- …and optimization **About the team/products:** We are seeking a strategic and innovative Senior Technical Product Manager for Digital Asset Management to drive ... customer experience, etc.). -Owns all engagement for assigned technical portfolio regarding the SDLC, eg, adoption, collaboration. -Develops, analyses, monitors,… more