- Confluent (Springfield, IL)
- …Data Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Technical Success Manager, Senior Analyst - Financial Services** **Why We ... expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Senior Customer Success Manager, Research Consulting** **Why We Have This ... Role** The Customer Success Manager, Research Consulting (otherwise known...services. We are looking for research savvy, resourceful, and technical individuals to help our customers realize long term… more
- SAP (Chicago, IL)
- …a variety of benefit options for you to choose from. **Business Technology Platform Senior Customer Success Partner** **- Midwest Region** SAP Office- ... innovative SAP solutions and supports SAP's most strategic SAP BTP customers. Our Customer Success Partners (CSP)'s are responsible for the day-to-day … more
- Windstream Communications (Springfield, IL)
- …in a world of infinite possibilities! ** ** **About the Role:** The Enterprise Customer Success Manager is responsible for establishing and building customer ... customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied...based on a deep real time knowledge of the customer technical environment and unique issues Initiate… more
- Confluent (Springfield, IL)
- …Data Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Broadcom (Lisle, IL)
- …a talented and motivated Technical Support Engineer with a passion for Customer Success . This position is responsible for providing omni-channel support for ... other engineers and customers by following KCS methodology and process. Enable customer self-service success using KCS methodology by reusing, creating,… more
- WTW (Chicago, IL)
- …Finance, Economics, or related field. + 2-5 years of proven experience in client success , customer service, or a technical support environment, preferably ... **Description** As a Senior Associate, you will be the primary point...teams to deliver tailored solutions. You'll also monitor client success metrics, share insights with product and research teams,… more
- Fujifilm (Springfield, IL)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... with peers and other team members when working on more complex technical issues. + Effectively documents cases throughout the process of troubleshooting the… more
- Wolters Kluwer (Riverwoods, IL)
- …Work closely with internal teams, including product, sales, marketing, and customer success , to align partnership activities with company goals ... and deliver training resources to ensure internal teams (Sales, Marketing, Customer Success , Product Specialists) can effectively support partner solutions… more