- Confluent (Springfield, IL)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Qualtrics (Chicago, IL)
- … technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that ... the globe who think that's work worth doing. **Analyst, Technical Success Manager - Managed XM** **Why...actionable, scalable recommendations that improve the end to end customer experience for customers + Develop critical customer… more
- Wolters Kluwer (Chicago, IL)
- ** Senior Customer Service Technical ...(Master's preferred). + 7+ years of experience in enterprise technical support, customer success , or ... |** Enablon EHS - North America | Wolters Kluwer **Position Summary:** As a ** Senior Customer Service Technical Specialist (Account Manager-CSAM** **)** ,… more
- Wolters Kluwer (Chicago, IL)
- …- 8 days per month in the office (see posting for locations) **OVERVIEW** The Senior Customer Success Specialist is a key contributor within a ... optimization efforts that align with business goals provided by Customer Success and Sales Leadership to ensure...new innovative ways to integrate CDSP solutions in our customer partners' technical and clinical workflows +… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Acxiom (Springfield, IL)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Confluent (Springfield, IL)
- …Program by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Amazon (Chicago, IL)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- WTW (Chicago, IL)
- …with other IT teams, stay updated on the latest technology trends, and deliver exceptional customer service will be key to your success in this role. **The ... support, with at least 2 years in a senior or lead role. + ** Technical Skills**...ability to effectively communicate technical information to non- technical stakeholders. + ** Customer Service** : Strong… more
- Fujifilm (Springfield, IL)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... with peers and other team members when working on more complex technical issues. + Effectively documents cases throughout the process of troubleshooting the… more
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