- Penske (Naperville, IL)
- **Position Summary** The Senior Manager of Customer Operations will directly work with enterprise customers (having multiple locations across multiple ... regions for a customer account) to maintain... account) to maintain operational acuity and synchronization with customer requirements. In an enterprise/LLP environment, this position is… more
- Coinbase (Springfield, IL)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... teams to leverage LLMs, workflow automation, and predictive systems that enhance customer interactions. * Drive operational excellence through effective incident… more
- Capital One (Chicago, IL)
- Senior Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Chicago, IL)
- Senior Manager , Operations Servicing Strategy - Hybrid As a Sr. Manager , Operations Servicing Strategy, you will be part of a smart, talented team ... responsible for transforming the customer and agent servicing experiences. You will regularly integrate...be regularly worked. Chicago, IL: $140,600 - $160,400 for Senior Manager , Operations Servicing Strategy McLean, VA:… more
- Guardian Life (Chicago, IL)
- **The** ** Senior Product Manager , Sales Compensation Systems,** **is a newly envisioned leadership role that will redefine the strategic impact of Guardian's ... combines the responsibilities of a systems leader and a senior product manager , tasked with setting the... customer experience meets standards set by the Customer Advocacy Center of Excellence .** **Why This… more
- Navient (Springfield, IL)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +...lifecycle marketing through new channels and capabilities. + Own customer journey development, including strategy, creative briefing, audience segmentation,… more
- Cayuse Holdings (Springfield, IL)
- …including staff development, technology adoption, and quality monitoring to ensure customer excellence . + Other duties as assigned. **Qualifications** ... **Overview** **Hybrid in Olympia, WA** **The Work** The Senior Account Manager is responsible for...adherence to operational policies and procedures to achieve performance excellence . + Act as the primary point of contact… more
- Ricoh Americas Corporation (Chicago, IL)
- ** Senior Services Operations Manager - Managed Services** The Senior Services Operations Manager serves as the primary operational point of contact for ... Responsibilities include P&L reconciliation, strategic implementation, employee relations, and customer satisfaction for designated accounts. The manager leads… more
- CBRE (Springfield, IL)
- Senior Transaction Manager Job ID 246578 Posted 12-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management ... States of America **About the Role:** As a CBRE Senior Transaction Manager , you will be responsible...different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams.… more
- Capital One (Chicago, IL)
- …and delivering intelligent and personalized customer experiences. We are seeking a senior Product Manager to join the Enterprise Model Platform (EMP) team to ... Senior Product Manager , Enterprise Model Platform...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more