- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- The Service Delivery Lead serves as the primary Service Integration and Management ( SIAM ) integrator for CASTLE-NET IT services, responsible for ... and maintain service integration strategies and governance frameworks + Monitor service delivery performance against established SLAs and KPIs across all… more
- HUB International (Chicago, IL)
- …customer satisfaction to design, optimize, and support workflows that make IT service delivery intuitive, efficient, and responsive. Working across TechOps and ... Partner with service owners to understand their service delivery processes, pain points, and customer...practices, and experience with ServiceNow ITSM + Experience with SIAM in complex service ecosystems to achieve… more
- Capgemini (IL)
- …CIS portfolio, including Cloud Platform Engineering, Adaptive Cloud Operations, Cybersecurity, Digital SIAM , and Enterprise Service Management . Build and manage ... any/all our GTM portfolio of services. You will work closely with delivery teams, solution architects, and client executives to craft compelling value propositions… more