- Cayuse Holdings (Springfield, IL)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** ... $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
- Insight Global (Chicago, IL)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ###@insightglobal.com.To learn more about how we collect, keep,… more
- GovCIO (Springfield, IL)
- …and degradations and facilitate communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve… more
- Sage Hospitality Group (Chicago, IL)
- …timely and efficient service . + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank ... the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and..._The Blackstone_ **Outlet:** _Mercat a la Planxa_ **Category:** _Front Desk & Guest Services_ **Min:** _USD $26.50/Hr._ **Tipped Position:**… more
- IHG (Chicago, IL)
- …concerns, faxes, etc. + Record guest preferences in the system, as well as service recovery process through tracking systems, such as HotSOS. This may also involve ... etc. + Take action to solve guest problems/complaints using appropriate service recovery guidelines. + Follow established hotel safety protocols and procedures… more
- Hilton (Evanston, IL)
- …of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Guest Service Agent \- Front Office \- Hilton Orrington_ **Location:** _null_ ... A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver… more
- Omni Hotels (Chicago, IL)
- …others, the Omni Chicago Hotel may be your perfect match. Job Description The Guest Service Agent provides assistance and services for guests, as well as the ... Chicago. We are known for our quality and exceptional service . We only hire only the best to ensure...engaging guests + Be able to perform all front desk agent checklists AM, PM and Overnight… more
- Sage Hospitality Group (Chicago, IL)
- …activities. Contact appropriate individual or department (eg, Bellperson, Front Desk , Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve ... each guest from the main elevators to the front desk , Assist guests with luggage while escorting ▪ Provides...Obtain each arriving guest by name, introduce to FD agent who will assist with check in. ▪ Assists… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail ... and message service all the while providing outstanding service ...degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred. + Knowledgeable of… more
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